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Senior Business Systems Analyst << Back to Careers

 

Position Summary:
The Senior Business Systems Analyst, Warehouse and Distribution is responsible for working directly with business users in creating and refining business and systems requirements to address business opportunities and formulating documentation to support the development and implementation of the technical solution. This position plays a major role in the development and implementation of core business systems and may serve in a project manager capacity for smaller work efforts.  The Senior Business Systems Analyst will be based in Tewksbury MA and report to the VP, Information Technology.
Position Description (Responsibilities):
Lead requirements gathering sessions and maintain business and technical requirements documents
Initialize, schedule, and host meetings with multiple stakeholders and subject matter experts for collection and review of business needs and product requirements
Provide hands-on expert consultation to your team members, including developers and support staff on technical issues
Identify and define new process improvement opportunities 
Work closely with stakeholders to prioritize business and information needs to support WellPet corporate strategies as well as WellPet IT strategies
Convert business requirements into functional requirements
Work closely with the development team to clarify and refine requirements and follow-up on deliverables
Design and manage the execution of test plans and ensure a quality solution is delivered
Conduct user acceptance testing and gather feedback from each business area
Troubleshoot issues resulting from testing in conjunction with the development team 
Work with 3rd-party vendors on support and maintenance issues that may include specification design and development oversight, as well as testing and integration within other applications
Support multiple projects with dependencies, simultaneously
Works closely with the business readiness team to ensure training materials necessary for new systems and processes are available at the appropriate time
Create and maintain documentation for core systems, services and business processes 
Educate users in the use of core systems  
Derive insights based on data from your deployments to further optimize our business processes
Develop and document technology and operational best practices
Live the WellPet values and culture and doing whatever it takes for the pets who depend on us.
Position Requirements:
A BS or BA in computer science or related field or equivalent professional experience required 
10+ years of experience with implementing and supporting business systems such as ERP and Warehouse Management, IFS preferred
Must have experience working with large-scale, complex projects.
A strong understanding of the software development life cycle process and best practices 
Experience implementing systems for Warehouse and Distribution processes
Experience working in a manufacturing and distribution environment preferred
Strong customer service skills, including the ability to communicate timely, detailed and accurate information, both verbally and in writing, with all levels of the organization
Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities
Experience presenting to senior-level leadership or other decision makers to present and sell ideas to various audiences (technical and non-technical)
Experience managing large-scale full-life cycle implementations of business solutions (CRM implementation experience a big plus)
Strong written and oral communication skills, including the ability to clearly, concisely, and effectively communicate with varying audiences often regarding complex technical matters
Ability to work with minimal supervision
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Ability to be successful working with remote teams. Matrixed, remote, including international
Willingness to do what it takes to meet critical deadlines
WellPet LLC is proud to be an equal opportunity workplace. We celebrate diversity and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Position Summary:The Senior Business Systems Analyst, Warehouse and Distribution is responsible for working directly with business users in creating and refining business and systems requirements to address business opportunities and formulating documentation to support the development and implementation of the technical solution. This position plays a major role in the development and implementation of core business systems and may serve in a project manager capacity for smaller work efforts.  The Senior Business Systems Analyst will be based in Tewksbury MA and report to the VP, Information Technology.

Position Description (Responsibilities):

Lead requirements gathering sessions and maintain business and technical requirements documents

Initialize, schedule, and host meetings with multiple stakeholders and subject matter experts for collection and review of business needs and product requirements

Provide hands-on expert consultation to your team members, including developers and support staff on technical issues

Identify and define new process improvement opportunities 

Work closely with stakeholders to prioritize business and information needs to support WellPet corporate strategies as well as WellPet IT strategies

Convert business requirements into functional requirements

Work closely with the development team to clarify and refine requirements and follow-up on deliverables

Design and manage the execution of test plans and ensure a quality solution is delivered

Conduct user acceptance testing and gather feedback from each business area

Troubleshoot issues resulting from testing in conjunction with the development team 

Work with 3rd-party vendors on support and maintenance issues that may include specification design and development oversight, as well as testing and integration within other applications

Support multiple projects with dependencies, simultaneously

Works closely with the business readiness team to ensure training materials necessary for new systems and processes are available at the appropriate time

Create and maintain documentation for core systems, services and business processes 

Educate users in the use of core systems  

Derive insights based on data from your deployments to further optimize our business processes

Develop and document technology and operational best practices

Live the WellPet values and culture and doing whatever it takes for the pets who depend on us.


Position Requirements:

A BS or BA in computer science or related field or equivalent professional experience required 

10+ years of experience with implementing and supporting business systems such as ERP and Warehouse Management, IFS preferred

Must have experience working with large-scale, complex projects.

A strong understanding of the software development life cycle process and best practices 

Experience implementing systems for Warehouse and Distribution processes

Experience working in a manufacturing and distribution environment preferred

Strong customer service skills, including the ability to communicate timely, detailed and accurate information, both verbally and in writing, with all levels of the organization

Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities

Experience presenting to senior-level leadership or other decision makers to present and sell ideas to various audiences (technical and non-technical)

Experience managing large-scale full-life cycle implementations of business solutions (CRM implementation experience a big plus)

Strong written and oral communication skills, including the ability to clearly, concisely, and effectively communicate with varying audiences often regarding complex technical matters

Ability to work with minimal supervision

Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards

Ability to be successful working with remote teams. Matrixed, remote, including international

Willingness to do what it takes to meet critical deadlines

To apply click here!


WellPet LLC is proud to be an equal opportunity workplace. We celebrate diversity and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

 



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