Import Export Specialist - Tewksbury, MA << Back to Careers

Position Summary: Our Distribution and Logistics Team at WellPet is made up of professionals who understand the difference our products make in the lives of pets. We have an immediate opening for an Import/Export Specialist to join our team. This position is based in our Tewksbury office. Reporting to the Transportation Manager, the Import/Export Specialist will manage and perform work associated with both import and export administration. The Import/Export Specialist will ensure high productivity and operational excellence.


Position Description (Responsibilities):

  • Prepare and maintain all templates for exporting and importing into international markets including but not limited to Health Certificates, Manufacturer’s Declarations and Affidavits, Commercial Invoices, Shipper’s Letter of Instructions, NAFTA’s and import permits
  • Prepare and submit all export documentation for each customer shipment to APHIS USDA for all international exports
  • Prepare and maintain spreadsheets matrixes to assist in export documentation
  • Coordinate vessel bookings with freight forwarder based on product availability and order ready date
  • Develop and maintain tracking tools for internal WellPet team to communicate any changes in transit and visibility into ETA’s
  • Prepare and provide the warehouse with required shipping documents for exports. This includes country-specific commercial invoices, packing lists, bill of lading templates, and/or packaging declarations for warehouse completion
  • Work with customs brokers to provide completed export documents required for customs clearance at destination
  • Manage and plan import and export processes and improvements related to customs documentation for shipping and receiving of merchandise to ensure on-time arrivals and compliance with all regulations
  • Work cross-functionally with Customer Service and Regulatory teams
  • Assist in process improvements, maintaining, and updating of SOP’s
  • Assist in documentation and research for new market entries
  • Assist Transportation Manager with budget setting process and monthly forecasting
  • Live the WellPet values and culture and doing whatever it takes for the pets who depend on us


Position Requirements:

This position is ideally suited for an individual who has extensive experience with the import/export business. It is desired that the individual has dealt with import/export handling for food-grade products. In addition, you will need:

  • Bachelor’s Degree or equivalent work experience
  • 2-3 years of experience working with import/export
  • Experienced in MS Excel and PowerPoint
  • The ability to analyze and present data to multiple levels of the organization
  • Well-developed project management skills
  • Ability to work collaboratively across different functions
  • Knowledge of Animal and Plant Health Inspection Services, United States Department of Agriculture, IREGS, and Harmonized Tariff Schedule Codes and IncoTerms is a plus
  • Previous experience working with Customs Brokers and Freight Forwarders
  • Knowledge of Transportation Management System (TMS)
  • Supply Chain experience a plus
  • Previous import/export experience in APAC and EMEA a plus
  • Excellent interpersonal and communication skills, relationship management abilities
  • Ability to balance multiple priorities
  • Desire to work in a transaction processing and fast-paced environment
  • Self-starter and pro-active
  • Strong written and verbal communication skills
  • Ability to work in a team environment
  • Detail Oriented
  • Strong analytical skills and report writing proficiency



 To apply click here!



WellPet LLC is proud to be an equal opportunity workplace. We celebrate diversity and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

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