careers
Careers

WellPet's growing family of brands is based in a small company, family business legacy with over 100 years of making the finest quality natural pet food.


As we continue to find new ways to bring innovation and nutritional excellence to our products, we are always looking for talented and creative people who share our Vision, Mission and Values. We're especially interested if you share our love of animals, our passion for quality and our desire to make a difference in the community we share with our pets.


What makes WellPet different?
Members of our team have shared in their own words what they love most about working here in our Top 10 Reasons to Work at WellPet.


Use the search function below to see a list of jobs that match your specific criteria. To see a list of all available career opportunities click on the "View All" button. If you are interested in any of the positions listed here, you can apply directly by clicking the link at the end of each job posting. You may also submit your resume to jobs@wellpet.com or fax to 978-863-0345.


WellPet LLC is proud to be an equal opportunity workplace. We celebrate diversity and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.


Thank you for your interest in WellPet.



Available Positions
State/Province Department Country
Director of Quality Assurance & Regulatory Affairs - Tewksbury, MA

Our Quality & Regulatory team at WellPet is made up of professionals who understand the difference our products make in the lives of pets and work to ensure our products are readily available for pets to enjoy!   We have an immediate opening for a Director of Quality Assurance & Regulatory Affairs to join our team.  Reporting to the VP of R&D, the Director of Quality Assurance & Regulatory Affairs is responsible for leading a team in the development, implementation, and coordination of company-wide food safety, quality, and sanitation systems/programs to mitigate the risk of defects and inconsistencies in new or existing products while ensuring compliance with federal codes, as well as domestic and international and regulations.  

 

Detailed responsibilities include:

 

  • Develop and maintain company guidelines and policies for quality programs testing protocols and standards that meet or exceed customer and regulatory requirements including, but not limited to FSMA, HACCP, GMP, Sanitation, and Food Safety in a changing business environment
  • Monitor and improve quality systems to ensure the highest quality product is produced for customers
  • Work with plant level Quality Managers to ensure that they are performing to expected standards in support of the production process
  • Maintain awareness of industry advances and technologies to assure that customers have the benefit of the latest the industry has to offer with regards to food safety and product quality
  • Develop vendor specifications and standards to provide our customers with the safest ingredients and supplies possible
  • Manage manufacturing facility audit program for quality and food safety standards and to ensure that all documentation, programs, and policies are being maintained and improved upon on an on-going basis
  • Monitor all facilities and ensure all standards and processing parameters are maintained and facilities are poised for continuous improvement
  • Work with Sales & Marketing, R&D, Production, and directly with customers to define and improve product specifications
  • Develop cross-functional product recall program and facilitate mock recalls
  • Provide monthly updates to Senior Leadership and gain alignment on recommended course changes
  • Management of our Food Safety and QA team at our company-owned plant as well as an internal QA group at headquarters that is responsible for external manufacturing and raw materials
  • Management of our Regulatory group that is responsible for domestic and international markets
  • Network with industry trade groups
  • Living the WellPet Culture and Values and doing whatever it takes for the pets who depend on us.

 

This position is ideally suited for an individual who has 7-10 years of progressive and current work experience in a quality function within a food or beverage manufacturing environment; pet food experience is highly desirable.  Other requirements include: 

  • 4 year degree is required. Preferred disciplines include Food Science, Biology, Chemistry, or other closely related scientific/technical disciplines
  • SPC training and knowledge of statistical methods
  • Multi-site responsibility is preferred
  • Solid analytical and conceptual abilities
  • Ability to motivate and lead in order to build an effective team
  • Strong negotiation skills
  • Cost conscious and the ability to think on behalf of the organization
  • High level of technical competence, problem solving, and organization as well as strong verbal and written skills
  • Ability to act strategically and handle multiple projects simultaneously

 

To apply, please visit: https://workforcenow.adp.com/jobs/apply/posting.html?client=wellpet&jobId=11925&lang=en_US&source=CC2

Customer Marketing Manager - Tewksbury, MA

Position Summary: Our Marketing Team at WellPet is made up of passionate professionals who understand the difference our products make in the lives of pets.  They work cross functionally, to ensure our products are readily available for pets to enjoy! Are you interested in building marketing programs within national accounts to grow the Wellness and Old Mother Hubbard brands? Reporting to the Director of Customer Marketing, you will be responsible for strategic partnering with key accounts and our sales teams to identify and maximize opportunities to grow our business.

 

Position Description:

  • Based on brand objectives – build account specific marketing programs to deliver revenue, profit and market share goals
  • Develop and maintain budgets on a bi-monthly basis for product, marketing, and promotional programs for key accounts
  • Plan and oversee the execution of promotional activities including consumer promotions, in-store flyers, direct mail, e-mail programs, displays, merchandising, events, sponsorships
  • Manage development, production, and distribution of promotional and collateral materials to support marketing programs with key accounts
  • Post program execution, provide thorough analysis of program performance vs. goals – ensuring key learnings are implemented in go-forward planning
  • Provide general marketing support to the Sales team for key accounts assigned
  • Help develop presentations and analyses to sell-in new products and programs to customers
  • Work with customers and internal supply chain teams to deliver accurate forecasts of new products and up-lifts anticipated by promotional programming
  • Collaborate with cross-functional teams such as Brand, Marketing Communications, Supply Chain, Finance, Innovation and New Product Development, as well as with external partners and vendors
  • Live the WellPet Vision, Mission and Values and do whatever it takes for the pets who depend on us

 

Position Requirements:

We really need an individual who loves marketing in a consumer products company, where working closely with a sales team in developing and launching programs is your role for more than 5 years.  You should also be a strong project manager with an analytical mind that feels comfortable getting into the financial data.  What else should you bring?

 

If you love the executional side of marketing – this role is perfect for you. You need to own the number with your account manager, and do everything possible to bring Wellness and Old Mother Hubbard to life with our key account. You should also be a strong program manager, knowing how to balance multiple projects and timelines.  And you should have:          

  • A Bachelor's degree in Marketing or related discipline
  • Previous customer marketing (vs. brand marketing) experience desirable
  • Excellent verbal and written communication skills; ability to build persuasive presentations
  • A self-starter attitude, capable of handling multiple priorities, have a sense of urgency, and  thrive in a fast paced and dynamic environment
  • Creative thinking and problem solving skills, be a team player, enjoy being hands-on, and demonstrated ability to collaborate with cross-functional teams
  • Related industry experience a plus but not required
  • Proficient in Microsoft Office (Outlook, Excel, PowerPoint, Word)
  • Ability to travel approximately 30%

 

 

Click here to apply:  https://workforcenow.adp.com/jobs/apply/posting.html?client=wellpet&jobId=13400&lang=en_US&source=CC3

Part Time Consumer Affairs Representative - Tewksbury, MA

Position Summary: Our Consumer Affairs team at WellPet is made up of professionals who understand the difference our products make in the lives of pets. We are currently seeking a Part Time Consumer Affairs Representative (approximately 15-20 hours per week) to join our team. This position is based in our Tewksbury office. Reporting to the Consumer Affairs Manager, the Consumer Affairs Representative will be involved with researching and resolving consumer inquiries, issues and needs. This position works closely with the R&D, QA, Sales, Marketing, and Operations teams.  Your ability to work in a fast-paced team environment along with solid attention to detail, helpful can-do attitude, creative problem solving and excellent customer service skills will ensure your success in this critical position. 

 

Key responsibilities include:

  • Timely and effective handling of consumer calls, emails, and faxes
  • Researching and helping to resolve consumer complaints to ensure customer satisfaction, retention and growth
  • Data entry of all contacts into the consumer affairs database
  • Participating in training to improve skill sets and ensure superior product knowledge of all product lines
  • Support the Company with information and reports as needed
  • Provide support and assistance to other team members
  • Other responsibilities as required
  • Living the WellPet Values and doing whatever it takes for the pets who depend on us

  

Position Requirements:

  • Bachelor’s Degree and customer service experience in a consumer products company is preferred. 
  • Proficiency in English (both spoken and written) is required. 
  • Bilingual in French and/or Spanish and Pet Food Industry experience preferred.
  • Strong computer capabilities using a browser based consumer database system and excellent skills in MS Word, Excel, Outlook and Internet Explorer
  • Strong time management and organization skills along with a high sense of urgency and attention to detail & follow-up
  • Excellent problem solving skills
  • Self starter – able to work with minimal supervision
  • Excellent interpersonal, written and verbal communication skills
  • High energy; able to work well in a dynamic, fast paced environment

 

To apply for this position, visit: https://workforcenow.adp.com/jobs/apply/posting.html?client=wellpet&jobId=13641&lang=en_US&source=CC3

 

Line Puller (Night Shift) - Mishawaka, Indiana

POSITION SUMMARY:  Under direction of the Shift Leader, moves finished pallets to designated “hold” area and insures proper assortment of packaging materials for production runs.

 

Responsibilities:

  • Communicates with Warehouse & Production Managers regarding packaging required for daily production runs and insures appropriate inventory levels are maintained throughout the day.
  • Using Stand-up & sit down forklifts, delivers packaging to Plant lines.
  • Using Stand-up & sit down forklifts, removes loaded pallets to designated Quality “hold” areas for compliance with Positive Release Program.
  • Supplies production line with empty containers, removes full product and moves to staging area. Supplies packaging material to line as needed, loads trucks according to loading instructions and maintains pallet supplies in the building.
  • May fill out “Hold” tags in compliance with Quality Assurance Positive Release Program requirements.
  • Completes all required documentation with accuracy.
  • May inventory packaging materials as requested by Warehouse & Production Managers.
  • Advises Warehouse & Production Managers when packaging inventories are low.
  • May be required to fill in for DC Tech.
  • Advises appropriate leads of any unsafe conditions in both plant and warehouse areas.
  • Able to troubleshoot some equipment issues and advise maintenance of needed repairs or preventive care.
  • Responsible for Continuous Improvement ideas and implementation in assigned area.
  • Follows and maintains GMP standards at all times.
  • Participates and assists in quarterly inventory process.
  • Other duties as directed by the supervisor.  

 

EQUIPMENT:

  • Sit down Forklift, Stand up forklift, hand truck, tape gun, stretch wrap machine, scan gun

 

Requirements:

  • Able to demonstrate skill operating forklift equipment; obtain or holds certification.
  • Ability to operate stretch wrap machine.
  • Works well within a team environment.
  • Communicates well verbally and in writing using the English language.
  • Ability to lift a minimum of 50lbs consistently throughout shift.
  • Tolerance for both hot and cold environment.
  • Prior experience working in a manufacturing environment desirable.
  • Ability to understand and carry out instructions.

 

 

To apply, please visit: https://workforcenow.adp.com/jobs/apply/posting.html?client=wellpet&jobId=14224&lang=en_US&source=CC3

Supply Chain Planner - Tewksbury, MA

Position Description:

Our Operations Team at WellPet is made up of passionate professionals who understand the difference our products make in the lives of pets.  They work cross functionally to ensure our products are readily available for pets to enjoy! Are you interested in joining our team as a Supply Chain Planner and building strong planning programs around the growth of our family of brands? Reporting to the Director of Supply Chain Planning, you will be responsible for the timely production planning of finished goods and for all communication and coordination between our manufacturing facility and partners, and all supporting disciplines.

 

Specifically, you will:

  • Plan/Procure Finished Goods in support of our demand forecasts and inventory goals.
  • Maintain and track supply chain planning metrics critical to customer fulfillment, product freshness, inventory management & co manufacturing vendor performance.
  • Drive all planning operations required to achieve on-time monthly schedule.
  • Drive the co manufacturer vendor-WellPet relationship, track finished products yield performance, ensure production, testing and delivery of finished goods per WellPet required lead times.
  • Support the marketing group with transition of inventory related to new product launches, line extensions, and any other changes.
  • Work with existing suppliers on an ongoing basis to support program and product requirements.
  • Support the Sales & Operations Planning process by collecting data, preparing presentations, etc.
  • Travel to suppliers as needed.
  • Live the WellPet Vision, Mission and Values and do whatever it takes for the pets who depend on us

 

Position Requirements:

  • Minimum Bachelor’s Degree in a related discipline (preferably Business Management, Operations Management, Statistics, Mathematics, Industrial Engineering, Supply Chain Management, Economics).
  • 1-3 years of ‘retail facing’ supply chain planning experience within diverse manufacturing environments or consumer products industry verticals.
  • Strong analytic skills & report writing proficiency.
  • Strong, results-oriented professional with demonstrated ability to work cross-functionally.
  • Possesses extensive experience using ‘commercial off-the-shelf’ planning systems (Master Scheduling, DRP/MRP, ERP).  IFS ERP experience is a plus.
  • Advanced experience with Microsoft Excel required.
  • Collaborative team player with exemplary work-ethic, and a can-do attitude.

 

 

To apply for this position, please visit: https://workforcenow.adp.com/jobs/apply/posting.html?client=wellpet&jobId=14163&lang=en_US&source=CC3

Senior Packaging Engineer - Tewksbury, MA

Position Description:

Are you an experienced food packaging professional looking to grow your career and make an immediate impact in a fast paced environment?   This position is responsible for supporting the success of developing new products as well as monitoring the quality of existing products. The role of Senior Packaging Engineer reports to the Product Development Manager. Other responsibilities of this dynamic role include:

  • Drive for excellence in project management and technical leadership in packaging programs from concept initiation through commercialization. Developing timelines, risk assessment and contingency plans to ensure execution on projects with minimal supervision.
    • Project types include innovations, quality improvement and margin enhancement programs.
  • Lead and/or support all new product (Growth) plant trials for packaging materials, working with cross-functional teams (Marketing, Procurement, Business Development, Production, Supply Chain and Quality). Properly plan, coordinate and report each trial, provide appropriate level of technical support and troubleshooting to execute trial objectives and ensure proper documentation of each activity.
  • Design, plan and conduct analytical testing, line trials and package performance testing.
  • Ensure all Packaging Quality expectations are delivered.
  • Leverage and challenge suppliers to develop new technologies and cost advantage packaging formats and materials to achieve business goals.
  • Ability to generate, develop and execute packaging ideas by leveraging both existing equipment in the company and new equipment.
  • Troubleshoot issues that arise from package development, line trials and commercialization with minimal supervision. 
  • Partner with procurement to ensure budgetary alignment
  • Partner with supply chain on supplier selections to ensure organizational standards are met or exceeded with regards to technical competency, quality, innovation and cost.
  • Live the WellPet Vision, Mission and Values and do whatever it takes for the pets who depend on us

 

Position Requirements:

This position is ideally suited for an individual who has demonstrated success in a similar role as well as a working in a high-paced environment.  Other requirements include: 

  • Bachelor degree required.  Major: Bachelor of Science (Packaging, Food Science, Mechanical Engineering, Chemical Engineering, or Industrial Engineering), with Masters of Science or Engineering desired
  • Minimum of 5 years’ experience working with packaging technology and science in the Consumer Package Goods industry
  • Strong engineering skills, packaging science and engineering, and demonstrated successful project management experience required
  • Demonstrated leadership abilities within a science and technical role
  • Strong organization and prioritization skills with the ability to multi-task
  • Projects positive attitude at all times
  • Self-Starter & Autonomous: Able to work with limited direction
  • Ability to contribute on collaborative projects
  • Excellent communication skills dealing with many types of individuals in a professional manner
  • Attention to detail and a positive and pro-active approach at all times
  • Ability to travel up to 35% (domestic and international)
  • Proficiency with Outlook, Power Point, Word and Excel a must

 

To apply for this position, please visit: https://workforcenow.adp.com/jobs/apply/posting.html?client=wellpet&jobId=14763&lang=en_US&source=CC3

Maintenance Planner - Mishawaka, Indiana

Position Summary:

This position is responsible for the effective execution of all scheduled maintenance work, development of PM & PdM as well as Parts/Tool Store.  The Maintenance Planner is responsible for the efficient and effective planning and scheduling of labor resources for longer range maintenance activities; to minimize unplanned downtime and maximum productivity.  In addition, the Maintenance Planner shall help develop & implement a plant CMMS as well develop training for new & existing maintenance techs. Additional responsibilities include planning, coordinating, developing PM programs and stock/tool room logistics. This is a 1st shift position; overtime may be required and Saturday/Sunday work may be required.

 

Essential Duties and Responsibilities:

  • Core Planning Responsibilities:
    • Detailed Job planning and scheduling
      • Work with & implement plant CMMS
      • Research equipment spares and PM’s
      • Estimate material and labor (internal and external) job requirements
      • Develop task instructions
      • Identify tool and equipment job requirements
      • Develop job material lists
    • PM & PdM Job Plan Development
    • MRO Supply Chain Coordination
      • § Develop & maintain store room and tool crib
      • § Create purchase requisitions for planned work and work with company purchasing agent
      • § Create stock reservations for planned work
      • § Create and maintain critical parts system
    • Coordinate with operations, purchasing, materials management, maintenance personnel and maintenance management
  • Additional Planning Responsibilities:
    • Plan and schedule for shutdowns (major and minor)
      • Gantt charts
      • Critical Path Analysis
      • Resource leveling
    • Development of Planner reference systems including a file of Planned Job Packages for recurring jobs, plus labor and material libraries for each piece of equipment
    • Keep the Manager informed of abnormal or critical situations
    • Identify recommendations and or areas for improvements
  • Administrative Responsibilities:
    • Maintain essential records and files from which management reports can be prepared and distributed
    • Create purchase requisitions for all planned services as required
    • Responsible for maintenance of the Bills of Material (parts lists) for assets including ensuring current information is accurate
    • Participate in budget preparation, tracking, and analysis
    • Assist the Engineering/Maintenance Manager and Production Manager in periodic analysis of cost trends with recommendations for continual improvement
    • Review all work order feedback and update PMs and Standard Work Orders accordingly along with Maintenance Supervisor

Specific Exclusions:

The Maintenance Planner is not utilized for Daily Maintenance Supervision. Other possible exclusions from Maintenance Planner responsibilities are:

  • Involvement in daily emergency work requests. There is no opportunity to plan such work. If any planning is to be accomplished, the Planner must focus on next week and beyond.
  • Daily assignment of individual technicians to specific jobs. This is a Maintenance Supervisor responsibility.

 

Position Requirements:

  • Mechanical/electrical background is necessary
  • Adequate knowledge and skills of equipment maintenance & repair
  • Good written and verbal communication skills and have demonstrated the ability to be approachable and tactful
  • Good math and computer skills
  • Good organizational and planning skills
  • Able to read standard blueprints, machine and process drawings. And ability to sketch or redline existing drawings
  • Knowledge and understanding the maintenance process and proper use of CMMS, planning, scheduling & storeroom processes
  • Can manage multiple priorities or project simultaneously and keep them progressing to completion
  • Must understand maintenance spending balances

 

To apply for this position, please visit: https://workforcenow.adp.com/jobs/apply/posting.html?client=wellpet&jobId=14966&lang=en_US&source=CC3

Brand Manager - WellPet Europe

WellPet Belgium is managing all marketing and sales activities for WellPet LLC in Europe, Middle East, Africa and Russia. The small local team is supported by the experienced US Brand Marketing team made up of professionals who understand the difference our products make in the lives of pets and their pet parents.

 

We are currently seeking a Brand Manager – Europe to join our team and support our ambitious expansion plans within the region. This position is based in Diegem (Brussels) and reports directly to the Marketing Director. The Brand Manager will leverage consumer and trade insights to help develop effective new products and marketing programs. Additionally, she/he will work with cross-functional teams, locally and internationally, to deliver perfect execution and drive business results.

 

 

Position Description (Responsibilities):

  • Help develop annual marketing & customer plans including consumer and trade promotions, merchandising and POS materials.
  • Collaborate with in-country sales managers and distributors to ensure timely and thorough delivery of all brand promotions & communications and new product initiatives.
  • Conduct post launch reviews and analysis to measure effectiveness of planned promotions.
  • Partner with sales management to gain their input and field experience to identify the best programs and practices for successful sell-in & sell-through of our Wellness brand.
  • Develop launch support materials such as price & product sheets, brochures and point of purchase materials and displays.
  • Perform weekly analysis of sales trends by market/customer in order to identify key issues, trends and opportunities.
  • Analyze competitive activity and retail markets to effectively monitor the day-to-day business. 
  • Maintain a close working relationship with outside agencies such as:  printers, public relations agency, promotion & design firms, co-packers.
  • Help develop and execute impactful PR and digital/social media campaigns to build brand awareness and credibility.
  • Support in day-to-day maintenance of websites and social media channels. Assist in preparation and on-site support for international trade shows
  • Help manage Marketing budgets
  • Live the WellPet values and culture and doing whatever it takes for the pets who depend on us

 

 

Position Requirements:

  • 2+ years of experience in Brand Management in a Consumer Packaged Goods environment
  • MBA with a focus on Marketing, Business or Communications is a plus
  • Fluent in English, French and Dutch; German (or additional language) is a strong plus
  • Strong analytical and strategic thinking skills
  • Excellent project management abilities, capable of prioritizing and handling multiple projects simultaneously, under tight time constraints and within budget parameters
  • Focused on perfect execution, strong eye for details
  • Well-developed written and oral presentation skills
  • Ability to collaborate and influence cross-functionally
  • Demonstrates positive attitude and takes a proactive approach; sees challenges as opportunities and translates them into actionable tasks
  • Displays grace and presence at all times
  • Energized by fast-paced and very entrepreneurial environment, self-motivated and ability to work independently
  • Computer proficient in MS Word, Excel, PowerPoint and Outlook
  • Ability to travel up to 20% on as needed basis
  • Collaborative, team player with a “can do” attitude

 

 

To submit your application for this position, submit your resume and cover letter to jobs@wellpet.com

Business Intelligence Manager - Tewksbury, MA

Position Summary: We are currently seeking a hands-on BI Manager who has both detailed code-level expertise and broader strategic perspective to strengthen the BI capabilities of WellPet.  In this position you will report to the Director of IT and have specific responsibility for the evaluation, design,  implementation and on-going support of the enterprise data warehouse and business intelligence platform.  The position requires 10+ years of data warehousing experience.  The manager will lead a small team of 2-3 BI developers.  The ideal candidate must possess deep expertise in data warehousing methodologies (Kimball, Inmon), dimensional modeling, and bring best practices with regard to master data management, ETL, and data governance.   The candidate should have a demonstrable record of being able to interact effectively with business stakeholders at all levels in all functional areas to gather and understand business requirements and reporting needs.

 

Principal Responsibilities:

  • Interact with functional business units to analyze, gather and prioritize business and reporting requirements
  • Assume leadership role in design, implementation, testing, and roll-out of enterprise data warehouse and data marts including development of proof-of-concepts
  • Manage work assignments and projects for team of 2-3 BI developers
  • Formulate and provide status updates on project plans and schedules to meet  goals/objectives
  • Create and enforce corporate standards for data warehouse design and data integrity
  • Ensure data architecture supports existing and future requirements of evolving business model
  • Evaluate and analyze existing OLTP databases and develop/maintain integrations to data warehouse.
  • Lead development and maintenance of operational, analytic, dashboard and executive-level reporting  using Business Objects Crystal Reports, Microsoft Reporting Services, Microsoft Sharepoint and other BI tools
  • Evaluate, test and assist in selection of Reporting and BI tools.
  • Monitor and stay abreast of key developments in BI industry

 

 

 Qualifications/Requirements

  • BA or BS in Information Systems, Information Technology, or Computer Science
  • At least 10 years of experience working as data warehouse architect
  • Must possess deep expertise with  OLTP design,  data warehousing, dimensional modeling,  BI, ETL, and data governance
  • At least 5 years of experience in manufacturing and distribution and working with ERP Systems (IFS, Oracle, SAP, Microsoft Dynamics etc.) and CRM (Salesforce, Pivotal, Sales Logix, Microsoft CRM)
  • At least 5 years of experience using Microsoft SSRS, SSAS and SSIS  (2005 and/or 2008)
  • Must be equally adept working in Oracle and SQL Server environments using PL-SQL and/or T-SQL
  • Experience with BI and Reporting Platforms such as Qlikview, Business Objects, Cognos, Microstrategy, MS Sharepoint

 

 

Skills:

  • Must have passion for data warehousing and business intelligence
  • Must possess ability to communicate and interact effectively at both technical and business level
  • Self-starter with strong work ethic
  • Strong team player with proven ability to work effectively cross-functionally
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Strong organizational and multi-tasking skills
  • Ability to evaluate and learn new technologies quickly
  • Strong attention to detail and accuracy

 

 

To apply for this position, visit: https://workforcenow.adp.com/jobs/apply/posting.html?client=wellpet&jobId=15221&lang=en_US&source=CC3

 

CAD Operator Intern - Part Time - Mishawaka, IN

Position Summary: The Part-Time CAD Operator position is responsible for updating and creating CAD drawings both existing and new for improved plant documentation resources.  The CAD Operator, under supervision, is responsible for the efficient and effective creation and updating of plant CAD Drawings.  This role reports to the Manager of Engineering & Maintenance.

 

Position Description (Responsibilities):

Core Planning Responsibilities:

  • Prepare & Update CAD Drawings under supervision/guidance
  • Work directly with maintenance and engineering staff
  • Generate AutoCAD drawings for mechanical, electrical, PFD’s, PID and civil documents
  • Establish a CAD baseplate/reference document for major systems or plan views
  • Assist in establishing drawing database, file and numbering system for CAD drawings both internal and vendor based
  • Assist in creating and updating WellPet drawing template, format and structure standards

 

Administrative Responsibilities:

  • Maintain and create essential CAD records and files
  • Assist the Engineering/Maintenance Manager with recommendations for continual CAD improvements

 

 

Specific Exclusions:

The CAD operator is not utilized for Daily Maintenance.

 

 

Relationships:

The CAD Operator Intern relationships include:

  • Reports to Maintenance Engineering Manager
  • Works closely with Production Supervisors and Production Planning/Scheduling
  • Works closely with Maintenance Leads & Supervisors
  • Works closely with Engineering personnel
  • Works closely with purchasing personnel
  • Works closely with assigned outside services supervisors
  • Interfaces with Safety & Environmental personnel for specific concerns

  

Position Requirements:

  • Able to read and use measuring equipment and apply to CAD drawings
  • Proficient with AutoCAD
  • Capable of working with 2D & 3D  
  • 1 year or more of experience with AutoDesk AutoCAD version 13 or later
  • Experience with mechanical and/or electrical design is a plus
  • Able to work well in a business team environment
  • Competent with MS Office
  • Good English written and verbal communication skills and have demonstrated the ability to be approachable and tactful
  • Good math and computer skills
  • Good organizational and planning skills
  • Able to read blueprints, machine and process drawings with ability to sketch or redline existing drawings
  • Able to manage multiple priorities or projects simultaneously and keep them progressing to completion
  • Current student or recent graduate of CAD-related program

 

 

To apply, please visit: https://workforcenow.adp.com/jobs/apply/posting.html?client=wellpet&jobId=15251&lang=en_US&source=CC3

 

Shift Supervisor - Night Shift - Mishawaka, IN

Position Summary: The Production Shift Supervisor provides supervision across functionalities to maintain safety standards (both personnel and food) while ensuring that the lines meet budgeted rates. Enforces all policies - maintains proper crewing levels and levels of training and is actively involved in employee development. This position is a night shift position, from 5:45pm to 6:00am.

 

Position Responsibilities:

  • Directly supervise employees in Production.
  • Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Supervisory responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Responsible for both personnel safety as well as food safety.
  • Actively involved in coaching employees on all aspects of performing their duties in the safest manner possible for both personnel safety and food safety.
  • Conducts Employee Communication Meetings. 
  • Oversee adherence to production and packaging schedules and distributes crewing. Works with other team members to reach budgeted line rates, to prevent out of specification production, oversee line maintenance, manage raw material changes, and when necessary, uses the hold process to prevent out of specification product from reaching the customer. 
  • Responsible for coaching and developing team members. Facilitates team problem solving, decision making, fair and timely disciplinary action, and conflict resolution. Ensures performance appraisals and progress reports are done in a timely manner. Facilitates the communication between shifts and teams. Work with team leads to ensure that crew is properly cross trained. 
  • Act as on-shift representative for emergency response coordination, compliance to Company policies (drug/alcohol, attendance, EEO, etc.) Responds to personnel issues as needed, conducts thorough investigations and coordinates results/issues. 
    Responsible for meeting customer requirements through communication, documentation, training of team members, and adherence to sanitation guidelines and GMP’s, including the HACCP program. Responsible, in part, for meeting requirements of various supplier certification programs and audits. Maintains plant cleanliness to satisfactory degree. 
  • Demonstrate a daily commitment to the continuous improvement process by following Lean Manufacturing concepts and the Basic Principals. Strive to improve each work process. Identify/implement value added and cost savings activities and projects. 
  • Must maintain the highest standards of ethics and integrity
  • Must maintain the highest standards of data management by creating consistent, reliable data which will ensure accuracy and in turn, maximize the use of data and confidence in decision making. 
  • Proactively manage safety by ensuring compliance with all Federal and State regulations and internal Company policies. Regularly complete behavior based safety observations. Ensure unsafe conditions are corrected in a timely manner. 
  • All employees are responsible for immediately reporting any food safety, food quality or plant security issues to management for appropriate action. 
  • A trained designee will be appointed by management to cover for absences and vacancies
  • Other duties may be assigned. 
  • Living the WellPet values and culture and doing whatever it takes for the pets who depend on us.

 

Position Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Education and/or Experience: Bachelor's degree and two years related experience is preferred; or 5 to 7 years of directly related experience. 
  • Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. 
  • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. 
  • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 
  • Computer Skills: To perform this job successfully, an individual should have knowledge of database software; Halogen Human Resource systems; Adage, Ops Reporting Manufacturing software; MS Office (Excel, PowerPoint, Word, Outlook) 
  • Physical Demands: While performing the duties of this Job, the employee is regularly required to walk and talk or hear. The employee is frequently required to stand and climb or balance. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 50 pounds. 
  • Work Environment: While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to wet and/or humid conditions; fumes or airborne particles and extreme heat. The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; risk of electrical shock and vibration. The noise level in the work environment is usually loud. 

 

To apply for this position, please visit: https://workforcenow.adp.com/jobs/apply/posting.html?client=wellpet&jobId=15401&lang=en_US&source=CC3

Procurement Analyst - Tewksbury, MA

Position Summary:

Our Procurement team at WellPet is made up of professionals who understand the difference our products make in the lives of pets. We are currently seeking a Procurement Analyst to join our team. This position is based in our Tewksbury, MA office. Reporting to the Senior Manager Strategic Sourcing, the Procurement Analyst is responsible for conducting analysis of pricing and volume data from internal manufacturing site and our co-manufacturers. 

 

Position Description:

  • Conduct Research:
    • Conduct market research related to raw/packaging materials and track pricing trends and cost analysis.
    • Analyze upstream feedstocks/commodities, create cost models to understand impact on pricing of finished raw/packaging materials.
  • Cost Management:
    • Support managing cost across a diverse portfolio of commodities/ Raw / Packaging spend totaling $100 Million++ annually.
    • Understanding of the TCO process –
      • Knowledge of related upstream processes/ related costs for agricultural/ Protein commodities.
      • Acquire in depth understanding of key crop regions, crop cycles, yields and basis movements.
      • Ability to execute contract timing/ volume allocations to optimize WellPet’s spend.
  • Risk Mitigation:
    • Optimize WellPet’s raw materials supply base. Ensure material availability and manage vendor issues at WellPet’s internal/ external manufacturing sites.
    • Support WellPet’s –Vendor management program. Drive cross functional program along with Commodities manager to resolve quality, Regulatory, manufacturing requirements with vendor base.
    • Help identify and qualify new supply sources to reduce cost, simplify supply chain & improve quality of vendor base. Coordinate vendor qualification/ management processes with Quality/ Manufacturing & R&D.
    • Assist the Commodities manager with troubleshooting raw material management issues at the plant.
  • Co-manufacturing:
    • Work with WellPet’s co-manufacturers on:
      • Analyzing Finished good pricing
      • Identify & drive value optimization initiatives for cost / manufacturing efficiencies.
    • Assist the Commodities & Co manufacturing Managers in initiatives related to developing WellPets co-manufacturing base.
  • Contract Negotiations:
    • Assist in negotiating with suppliers on raw materials and coordinating contract execution.
  • Project Management:
    • Manage multiple projects simultaneously, including meeting facilitation, documentation, timelines and cost savings.
  • Budget:
    • Assist Commodities manager with budget setting process.
  • Living the WellPet values and culture and doing whatever it takes for the pets who depend on us.

 

Position Requirements:

This position is ideally suited for an individual who is an analytical self-starter with strong interpersonal and communication skills, both verbal and written.  Other qualifications include:

  • Bachelors Degree.
  • 4-6 years of experience working with data preferably in a manufacturing environment with an understanding of basic manufacturing cost models & processes.
  • Technically savvy with MS Excel and PowerPoint and Access.
  • Supply Chain experience a plus.
  • The ability to analyze and present data to multiple levels of the organization.
  • Well-developed project management skills.
  • Ability to work collaboratively across different functions.
  • Ability to travel 25% of time

 

To apply for this position, please visit: https://workforcenow.adp.com/jobs/apply/posting.html?client=wellpet&jobId=15644&lang=en_US&source=CC3

 

Retail Operations Manager - 2 Positions - East and West

We have two immediate openings for a Retail Operations Manager to join our sales team in the East and West US regions.  Reporting to the Director of Sales for National Accounts, these candidates will cover Petco and Petsmart store districts. The Retail Operations Manager is responsible for coordination of retail sales efforts and management of demo/merchandiser rep activities within a defined district to achieve or exceed the district sales and growth objectives.  The Retail Operations Manager will be responsible for building relationships with the Advantage Sales & Marketing principals, the respective demo and merchandiser teams, and the corresponding management teams at both Petco and Petsmart.  They will also work with our internal support teams to form a strong, synchronized ‘WellPet National Retailer Sales Team’.  This role is responsible for managing established expense (MT&E/SDF) budgets, executing sales and marketing programs and retailer service packages for the overall delivery of WellPet services and products to the customer base in their district.

 


 

Key Responsibilities:

  • Set and communicate team expectations and goals, measure performance results, provide appropriate training, skill development and coaching to motivate the sales team to deliver on account sales goals.
  • Develop effective annual business plans with assigned Petco and Petsmart support teams that set clear, realistic, and stretch expectations with established goals, milestones and desired results.  Evaluate plans quarterly and modify where appropriate.
  • Establish and maintain good business relationships with retailer principals and be cognizant of the financial strength, challenges, strategic direction and overall value of the national retailer.
  • In conjunction with the WellPet Marketing Team, coordinate advertising promotional mailings and bulletins to Advantage’s retail teams.
  • Motivate retailer associates and managers through implementation and promotion of sales promotions, programs and training materials.
  • Establish call cycle goals relative to business planning and promotional activities.  Assure execution of the retail team’s call cycle goals relative to pre-defined route calls, promotional activity, quality merchandising and identifying product needs.
  • Support the WellPet business acumen, professional selling skills and industry/category knowledge development initiative.
  • Utilize the Objective Based Management Process through appropriate behavior modeling, coaching and execution requirements.
  • Integrate the “AMPP” category management tool to maximize merchandising opportunities on shelf.
  • Living the WellPet values and culture and doing whatever it takes for the pets who depend on us.

 

 

Key Requirements:

This position is ideally suited for an individual who has a successful track record in sales and sales management selling in large, national account retailers.  Other requirements include: 

  • Strong business and financial base of knowledge as it relates to the overall business functions of the distributor.
  • Knowledge and understanding of the sales forecast and budgeting process. 
  • Understanding of fundamental retailer and distributor profitability structure, business organization and financial fundamentals of large, national pet specialty retailers.
  • Able to establish and build strong relationships with retail store owners/managers by understanding and responding to their issues, challenges and opportunities
  • Effective team building and relationship management skills with direct reports, customers, and consumers. Motivational leadership, coaching and staff management skills.
  • Strong communication skills with the ability to clearly convey information generate ideas and quickly resolve issues to engage and motivate the WellPet internal team and external retailer contacts.
  • Organizational agility, creative problem solver, able to get things done through others.
  • Strong and thorough knowledge of fundamental and advanced selling techniques and psychology.
  • Thorough understanding of pet industry and natural pet food category consumer buying habits, patterns and trends.
  • Self starter highly motivated and goal oriented for high results; takes initiative and positively engages others.
  • Excellent computer skills including MS Word, Excel, PowerPoint and other sales and merchandising applications.
  • Must have ability to operate a motor vehicle safely and maintain an acceptable driving record.
  • Must be able to travel 75%

 

To apply, please visit: https://workforcenow.adp.com/jobs/apply/posting.html?client=wellpet&jobId=15645&lang=en_US&source=CC3

 

Account Manager - San Francisco Bay Area

Our Sales team at WellPet is made up of professionals who understand the difference our products make in the lives of pets. We are currently seeking an Account Manager to join our team. This field-based position is responsible for coverage of our San Francisco Bay Area. Reporting to the District Sales Manager, the Account Manager will be responsible for execution of plans at the local store level.

 

Position Description (Responsibilities):

  • Store level coverage; sales execution
  • Customer development at the local and regional level
  • Category development
  • Key Performance Indicators include:
    • Assortment gains per customer plans
    • F&S targets per customer plans
    • Manages merchandising and pricing in accordance with WellPet guidelines
    • Share of shelf per customer plans
    • Creative business driving solutions in-store
    • Leverage able relationship with in-store personnel
  • Managing an account base of 100/120 pet specialty retailers in your assigned geographic area
  • Territory is comprised of independent chains, local shops and regional/national retailers.
  • Delivering results against set sales and placement quotas
  • Reporting on sales activities
  • Implementing promotional sales including national promotions and new products
  • Conducting product seminars, attend trade shows, dog/cat shows and other events with occasional weekend work
  • Live the WellPet values and culture and doing whatever it takes for the pets who depend on us

 


 

 

 

Position Requirements:

This position is ideally suited for an individual who has excellent verbal & written communication skills, a strong customer focus and is accountable for results, detail oriented & organized. Other requirements include:

  • A strong sales background preferably from a solid sales structure company – grocery or pharmaceutical.
  • BS degree or equivalent experience
  • Being self-directed, flexible and work independently
  • Computer proficient in MS Word, Excel, PowerPoint and CMS tools
  • Ability to travel approximately 30% of time
  • The ideal candidate resides in the San Francisco Bay Area
  • Passion for pets and their families
  • Ability to collaborate and influence cross-functionally
  • Demonstrates positive attitude and takes a proactive approach
  • Sees challenges as opportunities and translates them into actionable tasks
  • Displays grace and presence at all times
  • Energized by fast-paced environment
  • Great relationship management abilities

 

To apply, please visit: https://workforcenow.adp.com/jobs/apply/posting.html?client=wellpet&jobId=15646&lang=en_US&source=CC3

National Account Sales Director

Reporting to the Vice President of Sales, you will manage and develop the pet specialty national account business for all brands and manage all aspects of our business with Petco and PetSmart businesses. This position is reporting into the headquarter offices in Tewksbury, MA and will require approximately 50-60% travel.  As an integral member of the sales team, you will play a key leadership role in building a successful sales and support team by working at a strategic level to deliver targeted objectives and financial results in a manner that exemplifies our mission and philosophy.

 

 

Position Description (Responsibilities):

  • Sets and communicates organizational and team expectations and goals
  • Defines and financial and sales targets per business plan; holds national accounts team accountable for achievement of goals.
  • Develops effective annual business plans with clear realistic and stretch goals, milestones and desired results, evaluating quarterly to modify where appropriate
  • In conjunction with other Sales Directors, coordinates promotional plans.
  • Supports the WellPet business acumen, professional selling skills and industry/category knowledge development initiative.
  • Pursues and owns critical relationships with key accounts; drives new business opportunities by developing a deep understanding of their business goals and challenges.
  • Partners with key customers to identify program, product, distribution, and merchandising solutions that increase revenue for the customer and WellPet.
  • Allocation of time is expected as follows:
    • Creation and communication of annual business plans 30%
    • Customer Development/Penetration 25%
    • Promotional plan coordination 20%
    • Skill development 13%
    • Admin and systems requirements 12%
    • Expectation to be in stores evaluating execution on a frequent basis
    • Promotes a customer-centered culture that strives to exceed customer needs, requirements, and expectations.
    • Ensures that the company maintains close working relationships with current customers and distributors and is quick to respond to new opportunities as they arise.
    • Manage and build teams that promote excellence, collaboration and teamwork by providing ongoing feedback and coaching on progress against accountabilities, development plans and training.
    • Builds effective working relationships with the members of the sales management, marketing, other internal teams and with sales team.
    • Living the WellPet values and culture and doing whatever it takes for the pets who depend on us.

 

 

Position Requirements:

This position is ideally suited for a high energy executive with sales and marketing experience selling a premium product in the food (CPG) or pet specialty industry.  In addition, you will need:

  • 10 years of a successful track record in sales and national account management experience supporting mass market retailers and national chains.  Must have consumer packaged goods in the food or pet specialty brand experience and successfully launched a new brand and/or category innovator. 
  • A minimum of 4 years of experience leading, and motivating a sales team in a high growth environment while demonstrating a track record of sales results.
  • Bachelor’s Degree in business management or equivalent experience
  • Proven track record managing a business in excess of $100MM while building strong, diverse sales teams.
  • Must be enthusiastic with an entrepreneurial spirit and sense of urgency; decisive leader capable of thriving in a dynamic, action-oriented environment.
  • Strategic mindset, business acumen with well-developed negotiation skills.
  • Strong financial capabilities needed to manage risk, understanding both cost and revenue implications; experience in setting and managing the annual budget throughout year
  • Strategic sales planning and merchandising skills, including the methodology needed to displace competitors and expand the linear feet of product sets
  • Exceptional written and interpersonal communication skills.
  • Strong customer service orientation
  • Cross functional leader ensuring Sales reflects the strategic vision of the company to all customers internally and externally
  • Exceptional negotiating, planning and organizational skills and a high commitment to timely follow up and issue resolution.
  • Ability to manage competing priorities in a deadline-driven environment.
  • Advanced analytical skills and experience in developing sales metrics.
  • Must be a self-starter, highly motivated and goal oriented, building strong relationships; takes initiative and positively engages others to drive improved sales and profit.
  • A team player with ability to developing strong internal and external working relationships.
  • The ideal candidate will be located in one of three locations: 1. Greater Boston area (working out of our Tewksbury home office), 2. Phoenix, AZ or 3. San Diego, CA.
  • The ideal candidate will reside close to air transportation and will be available to travel 50-60%.

 

To apply for this position, please visit: https://workforcenow.adp.com/jobs/apply/posting.html?client=wellpet&jobId=15699&lang=en_US&source=CC3

Import/Export Coordinator - Tewksbury, MA

Our Distribution and Logistics Team at WellPet is made up of professionals who understand the difference our products make in the lives of pets. We have an immediate opening for an Import/Export Coordinator to join our team. This position is based in our Tewksbury office. Reporting to the Distribution and Logistics Manager, the Import/Export Coordinator will process international shipments while coordinating with the customer service group. The Import/Export Coordinator will ensure high productivity and operational excellence.

 

Position Description (Responsibilities):

  • Prepare and maintain all templates for exporting into international markets including but not limited to Health Certificates, Manufacturer’s Declarations and Affidavits
  • Prepare and submit all export documentation per customer order to APHIS USDA for all international exports
  • Prepare and maintain product listing spreadsheets and worksheets to assist in export documentation
  • Coordinate load dates and vessel bookings with freight forwarder based on product availability and order ready date
  • Maintain spreadsheets created by the customer and utilized by WellPet and the freight forwarder to update all logistics tracking and changes with ship dates on PO’s
  • Prepare and provide warehouse with required shipping documents required for exports. This includes country specific commercial invoices, packing lists, bill of lading templates and/or packaging declarations for warehouse completion
  • Prepare and provide freight forwarder with all signed commercial documents along with filled out Shippers Letter of Instruction/Shippers Export Declarations
  • Provide customers with weekly shipment reports to ensure container traceability and expected ETA’s
  • Work with customs broker’s to provide completed export documents required for customs clearance at destination
  • Ensure all customer orders are in compliance with export regulations before ship out
  • Work cross functionally with Customer Service and Regulatory teams
  • Assist in process improvements and maintaining and updating SOP’s
  • Assist in documentation and research for new market entries
  • Assist Distribution and Logistics manager with budget setting process and monthly forecasting
  • Live the WellPet values and culture and doing whatever it takes for the pets who depend on us

 

Position Requirements:

This position is ideally suited for an individual who is has extensive experience with the import/export business. It is desired that the individual has dealt with import/exports handling for food grade products. In addition, you will need:

  • Bachelor’s Degree or equivalent work experience
  • 2-3 years of experience working with import/export
  • Technically savvy with MS Excel and PowerPoint
  • The ability to analyze and present data to multiple levels of the organization
  • Well-developed project management skills
  • Ability to work collaboratively across different functions
  • Knowledge of Animal and Plant Health Inspection Services, United States Department of Agriculture, IREGS, and Harmonized Tariff Schedule Codes and IncoTerms
  • Previous experience working with Customs Brokers and Freight Forwarders
  • Knowledge of Transportation Management System systems, etc.
  • Supply Chain experience a plus 
  • Previous import/export experience in APAC and EMEA a plus 
  • Embodiment of the WellPet values
  • Excellent interpersonal and communication skills
  • Ability to balance multiple priorities
  • Desire to work in a transaction processing and fast paced environment
  • Self-starter and pro-active
  • Strong written and verbal communication skills
  • Ability to work in a team environment
  • Detail Oriented
  • Likes to win
  • Strong analytical skills and report writing proficiency
  • Great relationship management abilities

 

To apply, please visit: https://workforcenow.adp.com/jobs/apply/posting.html?client=wellpet&jobId=15943&lang=en_US&source=CC3

IT Intern - Tewksbury, MA

Our IT Support Team at WellPet is made up of professionals who understand the difference our products make in the lives of pets. We are currently seeking an intern to join our team for the summer and fall of 2016. This position is based in our Tewksbury office reporting to our Network Systems Administrator. Our IT Internship will provide experience in the areas of ticket triage, basic email trouble shooting, installation of Ad Hoc software, and basic print/copy/scan troubleshooting.

 

 

Position Description (Responsibilities):

  • Provide tier 1 helpdesk support, including receiving and responding professionally to phone calls, emails, chats, instant messages, and texts
  • Management of tickets, including documentation, triaging, resolution and/or escalation
  • Installs, configures, and upgrades computer hardware and software
  • Troubleshooting of MS Windows and Office environments: desktops, laptops, iPAD peripherals and Networking
  • Troubleshooting on email system
  • Participates in special projects
  • Live the WellPet values and culture and doing whatever it takes for the pets who depend on us

 

 

Position Requirements:

  • Prior Experience with Microsoft Office Preferred
  • Prior Experience with Microsoft Outlook Preferred
  • Prior Experience with Office365 Preferred
  • Basic Computer Network Knowledge and Understanding
  • High school diploma required; some college or technical school preferred
  • Has prior experience working or volunteering in a helpdesk setting
  • Prior customer service experience preferred
  • Strong problem solving abilities
  • Excellent project management abilities; able to track details and prioritize items on an ongoing basis
  • Customer service oriented
  • Good communication skills, both written and verbal
  • Demonstrates positive attitude and takes a proactive approach
  • Sees challenges as opportunities and translates them into actionable tasks
  • Energized by fast-paced environment