POSITION SUMMARY: Under direction of the Warehouse Manager, performs a variety of functions related to shipment of customer orders and warehouse storage operations. Includes staging and preparation of pallets for shipment and accurate completion of required paperwork. Assures compliance with GMP’s and safety standards are maintained.

 ESSENTIAL DUTIES & RESPONSIBILITES:

• Ensures all outgoing shipments are picked accurately using a pre-printed customer order slip (Packing Slip).
• Stages orders 2/3 days out for loading onto pallets for shipment.
• Build loads for transport; each type of loading requires strict attention to order accuracy.
• Stacks product required onto pallet according to the plant stacking requirements. Completed pallets may carry multiple SKU’s.
• Ensure order is loaded in a manner that adheres to customer profile.
• Complete Shipping Forms as required and insure distribution of copies follows established packing procedures.
• Using a forklift, may unload finished product and supplies from incoming trailers, pallets or skids and transfer to correct storage areas.
• Performs cycle counts on finished product by date.
• Counts packaging materials as requested by supervisor.
• Operates shrink wrap equipment.
• Organize, maintain and store packaging materials as directed by Supervisor.
• Advise supervisor of any unsafe conditions to assist in providing a safe environment for other workers who walk through the warehouse.
• Follow and maintain GMP standards at all times.
• Participate and assist in quarterly inventory process.
• Safely operates forklift/stand up reach truck
• Using forklift, delivers packaging to Plant lines.
• Using forklift, removes loaded pallets to designated areas for compliance with Positive Release Program
• Supplies production line with empty containers removes full product and moves to staging area.  Supplies packaging material to line as needed, loads trucks according to loading instructions and maintains pallet supplies in the building.
• May fill out “Hold” tags in compliance with Quality Assurance Positive Release Program requirements.
• Completes all required documentation with accuracy.
• Advises appropriate leads of any unsafe conditions in both plant and warehouse areas.
• Able to troubleshoot some equipment issues and advise maintenance of needed repairs or preventive care.
• Responsible for Continuous Improvement ideas and implementation in assigned area.
• Participate in team functions as required
• Must maintain warehouse in an organized and clean manner to ensure safety and good manufacturing processes
• Interact with warehouse team members, quality control, and production to maximize output and efficiency
• Other duties as directed by the supervisor. 
• Living the WellPet values and culture and doing whatever it takes for the pets who depend on us

EQUIPMENT:

• Forklift, Hand truck, Tape gun, shrink wrap machine, scan gun proficient

 QUALIFICATIONS:

• Ability to perform counts using basic arithmetic skill.
• Demonstrated forklift/stand up reach truck operation skills.
• Scan gun proficient
• Ability to lift a minimum of 50lbs consistently throughout shift.
• Tolerance for both hot and cold environment.
• Prior experience working in warehouse environment desirable.
• Ability to understand and carry out instructions.
• Communicates well verbally and in writing using the English language.
• High School or GED equivalent

POSITION SUMMARY:  Set-up, operate and disassemble, processing equipment in accordance with Standard Operating Procedures and GMPs.  Operate processing equipment, grinding, batching, extrusion, drying, coating, fresh meat according to scheduled production needs.

ESSENTIAL DUTIES & RESPONSIBILITES:

• Set-up, operate and disassemble, processing equipment in accordance with Standard Operating Procedures and GMPs.
• Responsible for setting up and starting up production equipment according to the production schedule.
• Troubleshoots production line equipment as needed.
• Monitor product, visually and with micrometer; ensure product is running according to job specifications
• Monitors equipment and uses tools to make adjustments and perform basic maintenance as required.
• Practices and maintains the highest safety, quality and product standards.
• Changes die to insure correct kibble sizes by brand and SKU.
• Checks and documents moisture, temperature, protein and liquid fat levels on frequent basis to ensure product meets all quality parameters.
• Observes and maintains safe, efficient machine operation on all production runs.
• May provide assistance to packaging line employees and pallet loaders as necessary for efficient production needs.
• Insures cleanliness of production area.
• Trains other associates to run production equipment as needed.
• Responsible for continuous improvement ideas and implementation in assigned area.
• Participates in quarterly inventory process.
• Works to achieve 100% on-time completion of scheduled production
• Assists with entering information into company’s monitoring system
• Completes and fills out daily logs and paperwork, completes daily cleaning and preventative maintenance tasks
• Ensure equipment is properly operated according to safety guidelines
• Understands and performs Lock-out/Tag-out procedures
• Follows plant safety procedures and guidelines including wearing PPE required
• Follows plant quality practices including GMP’s
• Informs Supervisors/Managers of safety issues
• Understands how to handle machine properly during emergencies
• Occasionally assist in training of individuals in processing procedures
• This associate will work as a team member in whatever capacity and job function is required to deliver a quality product to our customers in a timely fashion.
• Other duties as assigned by supervisor.
• Living the WellPet values and culture and doing whatever it takes for the pets who depend on us

JOB RELATED COMPETENCIES:

• Understands plant process flow.
• Demonstrated mechanical aptitude.
• Must be familiar with use of hand tools and measuring devices
• Must be able to read and understand English to be able to communicate with Supervisor/Manager and comprehend work instructions
• 1-3 years RECENT experience with Extrusion Operation
• Positive Attitude, Safety Mindset, Strong Work Ethic, Team Builder/Flexible, Customer and Quality Focused, Not easily Frustrated, Desire to Work Hands On and Excellent Communication and Interpersonal Skills
• Dependable with ability to work with minimal supervision.
• Prior experience in a production environment, preferably food or beverage manufacturing.
• Good verbal and mathematical capability at a high school level.
• Ability to read and understand process operating procedures.
• Good oral and written communications skills.
• Sufficient computer skills to operate and adjust machine to meet product specifications.
• Demonstrated ability to communicate effectively and in a positive manner
• Demonstrated ability to work well in teams
• Demonstrated willingness to assume extended job responsibility and exercise good judgment in decision making
• Ability to work cooperatively with all departments.
• Ability to follow detailed, technical directions.
• Ability to communicate across all levels of production team and work in team environment.
• Must be able to perform physical demands of the position including lifting up to50 pounds in order to move ingredients and finished product, stand, walk, push/pull up to 50 pounds, reach overhead, bend to the floor and stand for extended periods of time.
• Willingness to work any shift, extended hours weekends.

EDUCATION:

• High School Diploma or GED.
• Some form of technical education which emphasizes strong analytical thinking preferred
• Knowledge & experience with Electrical, Mechanical, Hydraulics & Pneumatics is highly preferred
• Familiarity with computer applications.

We have an immediate opening for a National Account Manager to join our sales team.  Reporting to the Director of Sales, North American National Accounts, The National Account Manager is responsible for the business relationship with Petco. Specific responsibilities include:

• Achieve Sales goals.
• Ensure division-marketing plans are implemented.
• Foster solid relationships with the trade to allow for account penetration up – down – across the entire account.
• Foster critical thinking, effective resource utilization and communication up – down – across the division.
• Champion business needs for the accounts under your responsibility and train, coach and develop the extended team to ensure objectives are met.
• Continually raise performance standards for the team.
• Lead team in developing account business plans that continually drive category growth and improve inventory management practices.
• Provide leadership to ensure WellPet brand strategies, policies, and sales tactics are understood and implemented within his/her account.
• Develop and maintain high visibility with account key decision-makers and decision-influencers to advance business opportunities.
• Use measurement performance to ensure that all financial indicators remain on plan.  Measurements include: Share Development, Index Category and WellPet POS Shipments, Returns/Markdowns.
• Communicate crucial market, trade and competitive information on a timely basis.
• Living the WellPet values and culture and doing whatever it takes for the pets who depend on us.

Required Core Competencies: Promotional Programming, Negotiation, Analytical Thinker, Communication, Customer Focused, High Standards of Integrity, Results Driven, Organizational Awareness, Change Agent, Planning, Creative Thinking and Problem Solving and People/Relationship Management. 

Other requirements include: 

• Bachelors Degree
• 10 to 15 years experience in sales management in the consumer products industry.
• Experience to include both internal and account management experience
• PC literacy with MS Office skills, particularly Excel and Word
• Travel between 30% - 40% of the time

We have an immediate opening for a Plant Controller in our Mishawaka, Indiana facility.  Reporting to the Director of Plant Operations with a dotted line to the Corporate Controller, the Plant Controller is responsible for working closely with the operations and global finance teams to develop, implement and maintain costing procedures, design and implement internal controls and KPIs, perform variance analysis and prepare and summarize operational forecasts.  Other responsibilities will include:

• Perform proactive variance analysis and communicate issues and opportunities to various functional groups.
• Implement internal controls and procedures related to inventory management and operational activities. 
• Prepare monthly and quarterly internal management reports.
• Work with management team and operations personnel to identify and drive opportunities for plant process efficiencies and cost reductions and implement solutions that will fuel the growth and profitability of the plant.
• Assist with the development of anticipated growth projections and capital expenditures requirements to support anticipated growth.
• Oversee cycle counting, root cause analysis, and physical inventory counts and lead the team in analysis of inventory variances and the deployment of relevant action plants.
• Document and analyze operational activities to determine effectiveness of manufacturing processes.
• Prepare detailed forecasts of plant performance and related reporting to the corporate office.
• Perform special projects and ad hoc analysis as needed.
• Living the WellPet values and culture and doing whatever it takes for the pets who depend on us

The Plant Controller must have experience in a manufacturing environment with a strong background in cost accounting. This position is ideally suited for an individual who has 7 + years progressive experience with costing, general ledger and operational analyses.  Other requirements include:

• BAA or BS Accounting Degree Required
• Proven experience in driving process improvement
• Strong organizational, communication and interpersonal skills.
• Ability to communicate clearly with non-accounting professionals
• MS Office and ERP system proficiency required

The Maintenance Technician maintains equipment and facility as assigned to operate in the safest and optimized electro-mechanical condition through high quality execution of maintenance tasks, implementing continuous improvement ideas: sharing and using their knowledge to improve business performance and supporting the design, and project execution for new systems.

ESSENTIAL FUNCTIONS: 

1.  Analyze condition of, troubleshoot failures of, repair and perform preventative/predictive maintenance on production equipment (packaging and processing), building and utilities and all associated equipment.   

2.   Initiate, engineer, plan and coordinate work performed by other associates, contractors and/or self for assign work.  (PM's, Planned W/O's, Shutdowns, etc.)

3.   Work with the Facilities Manager scheduler to ensure the planning scheduling process is optimized to minimize plant downtime and improve future planning efforts. 

4.   Institute and carry out incremental improvements in time saving, cost saving and safety in areas assign using the work order and planning scheduling process.

 5.   Train associates on safe maintenance and operation of equipment.

1. Assist Managers with constructing, commissioning, testing and starting up new processes, equipment or products.
2. Work with assigned personnel to ensure proper parts are correctly stored at the appropriate level.
3. Work on maintaining and improving electrical and mechanical knowledge and skills to improve customer service levels.

OTHER RESPONSIBILITIES:

1.  Interact with other employees and contractors to improve systems and methods.

2.  Use measurement tools to continue improving the operation of equipment in areas assigned.

3. Source new and improved equipment, parts, services and methods

4. Participate in continuous improvement groups as appropriate.

5.  Use outside services to bid certain jobs as instructed. 

6.   Manage small projects meeting timelines, scope and budget.

7.   Troubleshoot mechanical and electrical issues

8.   Other similar duties as assigned.

9. Living the WellPet values and culture and doing whatever it takes for the pets who depend on us

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

Broad overall knowledge of plant flow, operation and utilities

Good theoretical knowledge of and ability to troubleshoot low and high voltage -  D.C., low and high voltage - single and polyphase A.C. circuits and all related equipment both power and logic

Ability to engineer small projects in all fields of maintenance.

Good theoretical knowledge and ability to troubleshoot mechanical systems and equipment and hydraulic, pneumatic and vacuum systems.

Ability to design and fabricate using materials such as sheet and structural metals both ferrous and non-ferrous, plastics, etc

Basic ability to operate machine tools.

Skills in pipe fitting, plumbing, HVAC, boiler and utilities operation and maintenance.

Knowledge in machine design and strengths of materials.

Knowledge and skills in safe rigging techniques.

Good operating skills of equipment such as forktrucks, personnel lifts, etc.

Excellent knowledge of hand tool application, operation and repair.

Good knowledge of GMP's and clean design methods.

Strong interpersonal skills with the ability to work in a team environment with a positive attitude and minimal supervision.

Ability to work long hours (including 12 hour rotating shifts) under stressful conditions such as heat, cold,  high and /or confined spaces and have full mobility with ability to climb ladders and stairs and do repetitive bending and twisting.

Ability to lift up to 50 pounds & Ability to train other associates.

JOB SUMMARY: Maintains good housekeeping GMP’s and Sanitary conditions in all areas in and around the plant including production, packaging, warehouse, food ingredient receiving and storage systems to meet the sites Quality and Food Manual.

Essential Duties, Responsibilities and Role Priorities

• Performs CIP and general cleaning and sanitation responsibilities as assigned throughout the plant.
• Under the direction of the Quality Assurance Manager, inspects, promotes and maintains adherence to food safety cleanliness in the handling of product, ingredients and finished goods using proper work procedures and compliance with Food Safety Standards as defined by the FDA, FSSC 22000, AIB and /or HACCP programs.
• Reviews shelf life, plating samples and machinery swabs to insure proper cleaning is being performed in the plant.
• Understands and uses chemical or non-chemical pest control systems. May be certified in the use of pesticides and cleaners.
• Ensures chemical containers are properly marked and tagged with the ability to track chemical inventory.
• Keeps neat, accurate records of all work performed.
• May perform internal audits in conjunction with Management Team and provide Corrective Action Support.
• Participates with Sanitation Process Improvement Team and supports production work crew in improving sanitation and cleaning procedures.
• Additional projects as assigned by supervisor to ensure product safety and quality.
• Living the WellPet values and culture and doing whatever it takes for the pets who depend on us

Jobs Related Competencies:

• Mechanically inclined
• Ability to speak and understand English
• Positive attitude and willingness to learn.
• Good attention to detail and ability to follow instructions and procedures.
• Has the ability to stand for long periods of time and perform tasks on a ladder or at heights.
• Knowledge of visual work control and 5 S is a plus.
• Has ability to understand chemical usage procedures, personal protective equipment, and apply that knowledge safely to the sanitation.

 Physical Demands:

• Regularly required to sit, stand, bend and lift up to 50 pounds.

Education & Experience:

• Must have previous sanitation experience in food industry.
• High School Diploma or GED
• Computer literate in Microsoft products and other standard packages.
• In addition, this position has an in depth knowledge and understanding of the equipment and equipments function along with chemical applications awareness.
• Knowledge of proper Personal Protective Equipment use as it applies to chemical usuage.

Work Environment:

• Combination of Plant and Office environment.
• Frequent exposure to elements such as oder, noise, heat, cold, dust & chemicals.

Essential Duties and Responsibilities:

• Ensure raw materials, packaging supplies, necessary manufacturing production supplies are available for use in accordance with production requirements
• Receive all palletized Raw Materials within specified receiving schedule.
• Inventory, Cycle-count, and Maintain proper Mix/Max inventory levels of specified Raw Materials and communicate inventory levels as necessary to Inventory Control Coordinator.  Apply effective FIFO rotation practices and enforce Use-by Date guidelines.
• Communicate with key production staff and scale-house attendants on incoming ingredient receiving schedule.
• Communicate and work with Formulators and plant personnel for Raw Material needs on the production floor.
• Manage Raw Material vendor quality as it relates to incoming condition of materials, pallets, and overall usability of incoming materials.  Report all unsatisfactory materials to the Inventory Control Coordinator. 
• Monitor the performance of suppliers to ensure that they meet required standards and delivery times
• Manage records of goods ordered and received
• Assist in the resolution of vendor or contractor grievances, and claims against suppliers
• Conduct routine physical inventories of raw materials, packaging supplies and other purchase and production supplies.
• All other duties as assigned
• Living the WellPet values and culture and doing whatever it takes for the pets who depend on us

Jobs Related Competencies:

• Production and Processing: knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods
• Operations Analysis: analyzing needs and product requirements
• Judgment and Decision Making: considering the relative costs and benefits of potential actions to choose the most appropriate one
• Good time management skills and the ability to handle multiple tasks;
• Ability to work in a team environment.
• Self motivated and ability to work independently.
• Must be computer literate.  Computer Skills: Advanced Excel, Word, PowerPoint and Internet
• Must be detail-oriented and pay close attention to Quality, Accuracy, and Schedules.
• Able to analyze information gathered in order to identify potential problems and/or discrepancies

Physical Demands:

• Regularly required to sit, stand, bend and lift up to 50 pounds.

Education & Experience:

• High school diploma/GED required

Read & write English, follow verbal instructions & use simple math required.

• One (1) year inventory control experience preferred
• One (1) year factory related experience in shipping  receiving preferred

Work Environment:

• Combination of Plant and Office environment.
• Occasional exposure to elements such as odor, noise, heat, cold, dust & chemicals.

Our outside sales team at WellPet is made up of sales professionals who understand the difference our products make in the lives of pets and work with our fine customers to ensure our products are readily available for pets to enjoy!   We have an immediate opening in the Ohio Area for an Account Manager to join our outside sales team to help us continue in our mission.   As an Account Manager, you will be responsible for:

• Managing an account base of pet specialty retailers in your assigned geographic area of Central and East Ohio & Western Pennsylvania with 10% overnight travel
• The ideal candidate resides in either Columbus, Cleveland or Pittsburg areas
• Delivering results against set sales and placement quotas
• Reporting on sales activities
• Implementing promotional sales including national promotions and new products
• Conducting product seminars, attend trade shows, dog/cat shows and other events with occasional weekend work
• Living the WellPet values and culture and doing whatever it takes for the pets who depend on us

This position is ideally suited for an individual who has excellent verbal & written communication skills, a strong customer focus and is accountable for results, detail oriented & organized.  Other requirements include: 

• A successful sales track record of 2-5 years experience in outside sales, (preferably in the pet industry) with the ability to establish & build strong relationships and grow territories
• BS degree or equivalent experience
• Being self directed, flexible and work independently
• Computer proficient in MS Word, Excel, PowerPoint and CMS tools

We are seeking a high energy and successful Eastern Natural Sales Manager reporting to the National Sales Manager, Natural Channel. In this position you will manage existing distributor partners and call on regional chains and independents to build sales momentum growth in the natural channel for new and existing retail accounts in the Eastern US region. You will call on key accounts, develop sale representatives, conduct educational trainings and execute a strategy that will fuel growth to accomplish business objectives and defined sales goals.  As an integral member of the sales team, you will play a leadership role in actively supporting the achievement of the company’s overall goals in a manner that exemplifies our mission and philosophy. 

Key focus of this role includes:

• Setting expectations and managing sales plans
• Gaining new distribution based on the sales plan and achieving distribution of new SKUs and product introductions
• Analyzing the competitive landscape and monitoring the natural and pet food industry trends
• Managing appropriate use of marketing development funds
• Implementing creative strategies for trade partnerships to minimize trade spend while optimizing in-store brand presence
• Managing, training and leading broker networks and all key distributor and retailer business initiatives including regional growth strategy, key account targeting, managing trade budgets; and developing key relationships with priority trade partners. 
• Living the WellPet values and culture and doing whatever it takes for the pets who depend on us

The ideal candidate location for this position is in the Eastern US.  The position will require approximately 50-70% travel and is ideally suited to an individual who has a successful sales management background in the natural food industry and is energized by a new challenge. 

Additional requirements include:

• 5-7 years of a successful track record in sales management of consumer branded food products.   Must have sales management experience with natural/organic food brands  
• Demonstrated ability to implement sales plans and manage broker networks and manage regional trade shows.  Ability to identify key areas of opportunities for sales development.
• Successfully launched a new brand and/or category innovator

• Must be enthusiastic, have a sense of urgency, enjoy being hands-on, and totally team-oriented, with a belief in the mission of the company
• Able to build strong relationships and be a decisive leader capable of thriving in a fast-changing, action-oriented environment.

• Excellent time management skills; strong analytical skills and experience developing sales metrics. Solid computer knowledge in Microsoft Office and Outlook; working knowledge of syndicated sales data a plus
• Strong negotiating skills with an ability to deal with conflict and make difficult decisions.
• Excellent verbal and written communications and presentation skills displaying confidence and credibility in presenting, educating small group training venues

• Bachelor’s Degree in Business or related field

Due to our continued growth we have an immediate opening for the newly created position of Business Development Manager, eCommerce to join our sales team. The eCommerce pet consumable business is growing rapidly and we are seeking a strong leader to maximize this business opportunity. Reporting to the head of Sales for WellPet, the Business Development Manager, eCommerce is responsible for the business relationship with WellPet’s online partners. Specific responsibilities include:

• Ownership of eCommerce channel profitability
• Managing all aspects of online sales to achieve revenue and plan goals including, new product placement and executing online campaigns.
• Top to bottom account management of key e-commerce partners.
• Monitors and analyze customer behavior and potential sales opportunities for new business.
  • Living the WellPet values and culture and doing whatever it takes for the pets who depend on us

• Provide accurate monthly forecasts to maximize supply chain and inventory metrics
• Manage all account related budgets: promotional budgets, advertising and sales development budgets.
• Ensure go-to-market plans are implemented.
• Champion business needs for the accounts under your responsibility and train, coach and develop the extended team to ensure objectives are met.
• Develop and maintain high visibility with account key decision-makers and decision-influencers to advance business opportunities.
• Use measurement performance to ensure that all financial indicators remain on plan. Measurements include: sales, WellPet POS , trade and marketing spend, Returns/Markdowns.
• Communicate crucial market, trade and competitive information on a timely basis.
• Work effectively with Field Sales and Marketing to help execute eCommerce strategic and tactical plans
• Living the WellPet values and culture and doing whatever it takes for the pets who depend on us

This position is ideally suited to someone with 7 - 10 years of sales and account management experience, ideally in the pet food or fast moving consumer goods with a specific proven track record of managing Amazon, branded online portals and emerging on-line partners. Other requirements include:

• Bachelors Degree
• Online marketing technical / tactical skills
• Analytical, numerical and commercially driven
• Self-starter with excellent time management and prioritization skills
• Team player with ability to effectively work and communicate cross functionally
• Ability to plan and invest limited resources to maximize results and ROI
• Proficient in all Microsoft Office applications, particularly Excel and PowerPoint
• Strong administrative skills and attention to detail with focus on timely and accurate forecasting, reporting and budget management
• Creative thinker who can bring new ideas and approaches to solving problems and seizing opportunities
• Able to travel extensively and to work independently

We have an immediate opening in our Tewksbury, MA location for an Associate Brand Manager to join our Marketing Team.  Reporting to the WellPet Brand and Training Director, you will be responsible for contributing to the development and execution of the marketing plans for WellPet brands along with the development of training programs.  You will support initiatives in collaboration with multifunctional teams, driving top line and bottom line business results by translating marketing strategies and consumer insights into actionable marketing programs.  This position is ideally suited for an individual who has interacted directly with Field Sales and third party Distribution Channels including Independent Retailers and Distributors. 

Other responsibilities include:

• Participate in the development of annual marketing plans including the development of key marketing strategies and key tactics including consumer and trade promotions, merchandising and pricing initiatives.
• Collaborate with field sales team to ensure timely and thorough communication of all brand promotions and initiatives as well as conduct post launch reviews and analysis to measure effectiveness.
• Partner with sales management to gain their input and field experience in order to identify the best programs and practices for successful sell-in of your brands as well as sell through supporting the revenue goals.
• Develop and launch marketing support materials such as price sheets, product brochures, and point of purchase materials and displays to field sales; work closely with Marketing Communications on the implementation of product promotional support.
• Participate in performing quarterly analysis of product pricing and gross margins, in order to identify key issues, trends and opportunities. Complete an annual SKU rationalization and make recommendations for discontinuing or adding products within the lines.
• Develop and launch field sales tools and collateral to support brands.
• Prioritize time in the field with distributors, retailers and our sales team to stay on top of latest trends and issues facing our industry and customers.
• Research and analysis of competitive activity and retail markets to effectively monitor the day-to-day business.  Monitor brand performance vs. objectives, identify issues and opportunities.
• Maintain a close working relationship with outside affiliates such as:  printers, public relations agency, promotion & design firms and market research firms.
• Managing Marketing budgets and other general marketing duties as needed
• Living the WellPet values and culture and doing whatever it takes for the pets who depend on us

This position is ideally suited for an individual who has a general understanding of the business objectives related to marketing / brand management. 

Other requirements include: 

• 2 + years experience in Marketing/Brand Management in a Consumer Packaged Goods environment
• Bachelor’s degree in Marketing, Business or related area
• Excellent project management abilities, capable of prioritizing and handling multiple projects simultaneously, under tight time constraints and within budget parameters
• Well developed verbal, written and presentation skills – must be comfortable with public speaking
• Ability to collaborate and influence cross-functionally
• Strong analytical and strategic thinking skills
• Experience supporting or leading a brand launch or re-launch
• Demonstrates positive attitude, sees challenges as opportunities and translates them into actionable tasks
• Computer proficient in MS Word, Excel, PowerPoint, Publisher and Outlook.  Prefer “Expert” level in Excel, PowerPoint and Publisher.

We have an immediate opening in our Tewksbury, MA location for a Director of Marketing to join our Marketing Team.  Reporting to the Chief Marketing Officer, you will be responsible for key marketing and new product projects for WellPet Brands.  You will lead and support these initiatives in collaboration with multifunctional teams, driving top line and bottom line business results by translating marketing strategies and consumer insights into actionable marketing programs.  This position is ideally suited for a marketing leader who can work independently with minimal direction while also working as part of a broader team.

Key responsibilities may include:

• Lead development and articulation of portfolio and brand strategies including growth targets, investment levels, and profit deliver
• Lead development of brand positioning and brand campaigns in service of brand strategy
• Lead development of annual marketing plans including the development of key marketing strategies and key tactics including consumer and trade promotions, merchandising and pricing initiatives. Develop plans to measure impact and effectiveness of marketing programs
• Lead new product development and commercialization of multiple projects with CMO, Sr. Manager Insights & Innovation, Sr. Program Manager, and Operations and R&D teams
• Partner with field sales team in development of best programs and practices to support brands at retail. Ensure timely and thorough communication of all brand promotions and initiatives. Conduct analyses to measure effectiveness.
• Partner with Marketing Communications on the development of consumer touch points: advertising, digital/social media, packaging, POS, etc
• Manage team in
  • Development and launch of marketing support materials such as price sheets, product brochures, and point of purchase materials and displays to field sales; work closely with Marketing Communications on the implementation of product promotional support.
  • Development of field sales tools and collateral to support brands.
  • Research and analysis of competitive activity and retail markets to effectively monitor the day-to-day business.  Monitor brand performance vs. objectives, identify issues and opportunities.
  • Management of marketing budgets
• Living the WellPet values and culture and doing whatever it takes for the pets who depend on us

Other requirements include: 

• 10 + years experience in Marketing/Brand Management in Consumer Packaged Goods
• Experience leading new product development from concept through commercialization/launch
• Bachelor’s degree in Marketing, Business or related area. MBA strongly preferred
• Experience in pet products, healthy products, and/or smaller retail formats preferred
• Experience in both larger and smaller businesses preferred
• High drive for results and excellent project management skills, capable of prioritizing multiple projects simultaneously under tight time constraints and within budget parameters
• Well developed verbal, written and presentation skills
• Ability to lead, collaborate and influence cross-functionally by building relationships and trust
• Strategic thinking, good at understanding details but can quickly ladder up to the “big picture”
• Strong analytical and strategic thinking skills
• Demonstrates positive attitude, sees challenges as opportunities and translates them into actionable recommendation
• Computer proficient in MS Word, Excel, PowerPoint and Outlook

POSITION SUMMARY:  This role is responsible for correctly, safely and efficiently packaging production.  Must be able to operate, troubleshoot packaging equipment according to scheduled production needs.

Essential Duties and Responsibilities:

• Responsible for setting up and starting up and operation of packaging equipment according to the production schedule.
• Monitors equipment and uses tools to make adjustments, change over’s, small repairs and perform basic maintenance as required.
• Miscellaneous job duties that may include but are not limited to product quality testing, minor maintenance and troubleshooting of equipment, operating bin discharge and reclaim equipment, housekeeping tasks, repalletizing/disposal of distressed product.
• Practices and maintains the highest safety, quality and product standards.
• Ensure printer is set with correct code dates and that dates are legible and stamped correctly on all packaging.
• Inspects product on packaging line in accordance with special inspections
• Maintains records and logs during entire packaging process by entering appropriate information in order to document packaging process and reconcile usage of materials and transfers of product
• Performs and documents in-process quality checks on a periodic basis on representative samples in order to ensure that product is correctly packaged.
• Cleans, disassembles and reassembles line equipment in order to prepare machine for inspection or deep cleaning.
• Performs line staging by obtaining necessary parts, products, components, printed material, etc and brining them to the line
• Changes over/sets up machine for run by loading product, components, printed material, etc; adjusting settings; checking the line; and obtaining line clearance in order to prepare equipment for next packaging run
• Responsible for the operation , cleaning, maintenance and set-up of packaging equipment
• Perform routine maintenance and mechanical/electrical parameter set up.
• Documents tasks in associated batch records, forms and protocols.
• Observes and maintains safe, efficient machine operation on all production runs.
• Insures cleanliness of production area.
• Trains other employees to run packaging and palletizer equipment as needed.
• Responsible for continuous improvement ideas and implementation in assigned area.
• Participates in quarterly inventory process.
• Makes adjustments, clears jams, and otherwise troubleshoots equipment to ensure efficient machine operation
• Performs work in a safe manner, and is responsible for following all safety policies and procedures, including Lock-out/Tag-out.
• Works to achieve 100% on-time completion of scheduled production
• Assists with entering information into company’s monitoring system
• Completes and fills out daily logs and paperwork, completes daily cleaning and preventative maintenance tasks
• Ensures all daily manufacturing documents are completed and are accurate
• Maintain skill level with company growth
• Promotes teamwork and fosters an atmosphere conducive to the effective use of teamwork to achieve objectives.
• Ensure equipment is properly operated according to safety guidelines
• Understand and performs Lock-out/Tag-out procedures
• Follows plant safety procedures and guidelines including wearing PPE required
• Follows plant quality practices including GMP’s
• Informs Supervisors/Managers of safety issues
• Understands how to handle machine properly during emergencies
• Occasionally assist in training of individuals in packaging process
• Be willing and able to attend job related training and attain marks which indicate satisfactory knowledge of the job requirements.
• This associate will work as a team member in whatever capacity and job function is required to deliver a quality product to our customers in a timely fashion.
• Other duties as assigned by supervisor.
• Living the WellPet values and culture and doing whatever it takes for the pets who depend on us

Jobs Related Competencies:

• Understands plant process flow.
• Positive Attitude, Safety Mindset, Strong Work Ethic, Team Builder/Flexible, Customer and Quality Focused, Not easily Frustrated, Desire to Work Hands On and Excellent Communication and Interpersonal Skills
• Must be able to read and understand English to be able to communicate with Supervisor/Manager and comprehend work instructions.
• Dependable with ability to work with minimal supervision.
• Forklift experience and/or certification
• Sound understanding and/or experience/aptitude with packaging systems and conveying equipment
• Demonstrated mechanical aptitude.
• Experience/aptitude computerized equipment (i.e.: scales, controllers, computer based operator interfaces, etc)
• Demonstrate ability to communicate effectively and in a positive manner
• Demonstrated ability to work well in teams
• Demonstrated willingness to assume extended job responsibility and exercise good judgment in decision making
• Experience in packaging equipment such as, bag hangers, bagging scales, cartoners, case packers and servo – base robotics
• Knowledge of the following equipment is preferred:  Roberts, Thiele & Taylor Line Bagers; Videojet Date Coders; Autoprint Case Coders; Belcor Bag Line Tapers; Mettle-Toledo Check Weigher; Yamato Multi Scale Feed System; Massman Packer; Wexxar Case Erector; Ceia Metal Detectors; Thiele Scale Feed System; Hytrol Case Conveyor System; Columbia Okura Robotic Palletizers; Lantech Stretchwrapper; Quadrel Labeling System (Pallet print & Apply); and Bastian Solutions Automatic Pallet conveyor Systems.
• Knowledge in vacuum systems, air compressors and servo motors (robotic motions)
• Knowledge of Intermec scan guns, program Windows Mobil 6 and must be able to read gun in English.
• Must possess effective written and oral communication skills and be able to handle multiple projects within limited time frames
• Excellent attention to detail
• Able to work according to production schedule, overtime may be required
• Strong inter-personal and team building skills
• Prior experience in a production environment, preferably food or beverage manufacturing.
• Good verbal and mathematical capability at a high school level.
• Ability to read and understand process operating procedures.
• Good oral and written communications skills.
• Sufficient computer skills to operate and adjust machine to meet product specifications.
• Ability to work cooperatively with all departments.
• Ability to follow detailed, technical directions.
• Ability to communicate across all levels of production team and work in team environment.
• Ability to stand for extended periods of time.
• Ability to lift 35-50 pounds in order to move ingredients and finished product, stand, walk, push/pull up to 50 pounds, reach overhead, and bend to the floor
• Willingness to work any shift, extended hours weekends.

Education & Experience:

• High School Diploma or GED.
• Some form of technical education which emphasizes strong analytical thinking preferred
• Knowledge & experience with Electrical, Mechanical, Hydraulics & Pneumatics is highly preferred
• Familiarity with computer applications.

Essential Duties and Responsibilities:

• Ensure raw materials, packaging supplies, necessary manufacturing production supplies are available for use in accordance with production requirements
• Forecast weekly production needs by analyzing past trends, current customer orders, and stock on hand inventories.
• Prepare and process purchase orders for ingredients and supplies
• Create and post incoming ingredient schedule and communicate with key production staff and scale-house attendants,
• Follow up and monitor all delivery procedures to ensure the receipt of products required on time
• Manage vendor relationships and assist in building effective partnerships.
• Monitor the performance of suppliers to ensure that they meet required standards and delivery times
• Manage records of goods ordered and received
• Assist corporate buyer in analyzing present and future material needs
• Adhere to purchasing and contract management instructions, policies, and procedures
• Assist in the resolution of vendor or contractor grievances, and claims against suppliers
• Prepare reports relative to assist in decision making
• Conduct routine physical inventories of raw materials, packaging supplies and other purchase and production supplies.
• All other duties as assigned
• Living the WellPet values and culture and doing whatever it takes for the pets who depend on us

Jobs Related Competencies:

• Production and Processing: knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods
• Operations Analysis: analyzing needs and product requirements
• Judgment and Decision Making: considering the relative costs and benefits of potential actions to choose the most appropriate one
• Administration: knowledge of administrative and clerical procedures and systems such as word processing, managing files and records
• High negotiation, communication and organization skills
• Good time management skills and the ability to handle multiple tasks;
• Ability to work in a team environment.
• Self motivated and ability to work independently.
• Must be computer literate.  Computer Skills: Advanced Excel, Word, PowerPoint and Internet
• Must be detail-oriented and pay close attention to accuracy.
• Ability to properly handle confidential information and records
• Able to analyze information gathered in order to identify potential problems and/or discrepancies

Physical Demands:

• Regularly required to sit, stand, bend and lift up to 50 pounds.

Education & Experience:

• High school diploma/GED required

Read & write English, follow verbal instructions & use simple math required.

• One (1) year inventory control experience preferred
• One (1) year factory related experience in shipping  receiving preferred

Work Environment:

• Combination of Plant and Office environment.
• Occasional exposure to elements such as oder, noise, heat, cold, dust & chemicals.

Position Summary: Senior Database Developer

We are currently seeking a Senior Database Developer to support and enhance our front and back-office enterprise business applications. In this position, you will report to the Director of IT and work in the following 3 areas:

1) System administration (ERP, CRM,EDI)  

2) Application integration (Oracle & SQL Server)

3) Reporting & business analytics development (Crystal Reports, SSRS)

The position requires at least  10-15 years  experience.  The ideal candidate should have a strong background working with databases in both Oracle and SQL Server environments and must be adept at developing stored procedures (PL-SQL, T-SQL), triggers, and queries.  The candidate must have the ability to interact effectively with business end users, grasp both technical and business needs and have strong problem solving skills.

Principal Responsibilities

• Manage system administration of all enterprise front and back-office applications (ERP, CRM, EDI)
• Design and develop ETL processes to integrate data among business systems and data warehouse in both Oracle and MS SQL Server environments.
• Design, code, test and trouble shoot business reporting for end-users in Business Objects Crystal Reports, Microsoft Reporting services and other BI tools.
• Prepare documentation & flow charts of systems, business processes and databases
• Provide off-hours  application and reporting support as needed
• Living the WellPet values and culture and doing whatever it takes for the pets who depend on us

 Qualifications/Requirements

• BA or BS in Information Systems, Information Technology, or Computer Science
• Must have solid understanding of relational databases  and OLTP
• Must be equally adept working in Oracle and SQL Server environments using PL-SQL and/or T-SQL
• Experience in manufacturing and distribution environment
• Experience working with ERP Systems (IFS, Oracle, SAP, Microsoft Dynamics etc.) and CRM systems (Salesforce, Pivotal, Sales Logix, Microsoft CRM)
• Experience with EDI (Sterling Commerce Gentran) a plus.
• Experience with BI and Reporting Platforms such as Business Objects, Cognos, Microstrategy, MS Sharepoint

Skills:

• Must have passion for business applications support, report writing and application development!
• Must possess ability to communicate and interact effectively at both technical and business level
• Self-starter with strong work ethic
• Strong team player with proven ability to work effectively cross-functionally
• Excellent verbal , written and presentation skills
• Excellent customer service skills
• Strong organizational, multi-tasking and project management skills
• Ability to learn new technologies quickly
• Strong attention to detail and accuracy
• Strong desire to improve and grow continuously

Position Summary: Business Systems Analyst

We are currently seeking a razor sharp Business Systems Analyst. In this position, you will report to the Manager of Enterprise Application Services and work closely with business stakeholders to ensure our application and information systems are aligned with current and future business requirements.  As an analyst, you will identify and document business requirements, describe and diagram business processes, and then assist in the formulation, scoping and development of overall technical/business solution. The position requires significant analytical thinking and at times involves being able to take a broader perspective to question and challenge existing ways of doing things in order to develop the best overall solution. The business system analyst will be expected to obtain a deep business process knowledge of sales, marketing, finance, distribution and manufacturing. The candidate must have the ability to interact effectively with all business end users, grasp both technical and business needs quickly and possess outstanding verbal, writing, presentation, and flow-charting skills.

Principal Responsibilities

• Interview business stakeholders (our customers)  to gather and document business requirements/needs and translate into a functional requirement specification
• Identify, develop and document all possible use cases in development of technical solution (application, system integration, reporting)
• Clearly document existing business and IT-related processes in both written and visual form (flow charts, diagrams, swim lanes, ERD diagrams)
• Create/maintain end user/IT documentation, procedures and policies.
• Develop, coordinate, and  execute test plans/scripts/test cycles  for solution validation and to ensure business user acceptance
• Participate in, summarize, and communicate all project meeting discussion points, action items and key takeaways
• Assist in the management and prioritization of project tasks and deliverables
• Assist in implementation of business and IT-related processes and procedures
• Conduct business application training as needed
• Provide miscellaneous support for enterprise business applications
• Living the WellPet values and culture and doing whatever it takes for the pets who depend on us

 Qualifications/Requirements

• BA or BS in Information Systems, Information Technology, or Computer Science
• At least 5 years Business System Analyst experience
• Must possess ability to communicate and interact effectively at both technical and business level
• Must possess excellent verbal, written, and presentation skills
• Must possess outstanding skills in use of flow charting software (Visio, Smart Draw etc.) and presentation software (Power Power etc.)
• Must have solid understanding of relational databases and possess SQL skills in Oracle and SQL Server environments.
• At least 5 years experience in manufacturing and distribution environment
• Experience working with ERP Systems such as IFS, Oracle, SAP, Microsoft Dynamics etc. and CRM systems such as Salesforce, Pivotal, Sales Logix, Microsoft CRM.
• Experience with BI and Reporting Platforms such as Business Objects, Cognos, Microstrategy, MS Sharepoint

Skills:

• Must have passion for business systems analysis
• Must possess ability to communicate and interact effectively at both technical and business level
• Self-starter with strong work ethic
• Strong team player with proven ability to work effectively cross-functionally
• Excellent customer service skills
• Strong organizational, multi-tasking and project management skills
• Ability to learn and comprehend new systems and business processes quickly
• Strong attention to detail and accuracy
• Strong desire to improve and grow continuously

We have an immediate opening in the Southern California Area for an Account Manager to join our sales team.   As an Account Manager, you will be responsible for:

• Managing an account base of approximately 100 pet specialty retailers in your assigned geographic area of Northern California with 30% overnight travel
• The ideal candidate resides in the Orange County & San Diego area
• Delivering results against set sales and placement quotas
• Reporting on sales activities
• Implementing promotional sales including national promotions and new products
• Conducting product seminars, attend trade shows, dog/cat shows and other events with occasional weekend work

This position is ideally suited for an individual who has excellent verbal & written communication skills, a strong customer focus and is detail oriented & organized.  Other requirements include: 

• A successful sales track record of 2-5 years experience in outside sales, (preferably in the pet industry) with the ability to establish & build strong relationships and grow territories
• BS degree or equivalent experience
• Being self directed, flexible and work independently
• Computer proficient in MS Word, Excel, PowerPoint and CMS tools

We have an immediate opening in the Central & Northwest California Area for an Account Manager to join our sales team.   As an Account Manager, you will be responsible for:

• Managing an account base of approximately 102 pet specialty retailers in your assigned geographic area of Northern California with 10-15% overnight travel
• The ideal candidate resides in the Fairfield, Sacramento , Vallejo area
• Delivering results against set sales and placement quotas
• Reporting on sales activities
• Implementing promotional sales including national promotions and new products
• Conducting product seminars, attend trade shows, dog/cat shows and other events with occasional weekend work

This position is ideally suited for an individual who has excellent verbal & written communication skills, a strong customer focus and is detail oriented & organized.  Other requirements include: 

• A successful sales track record of 2-5 years experience in outside sales, (preferably in the pet industry) with the ability to establish & build strong relationships and grow territories
• BS degree or equivalent experience
• Being self directed, flexible and work independently
• Computer proficient in MS Word, Excel, PowerPoint and CMS tools

The Technical Services Veterinarian is responsible for providing training and scientific support to internal and external customers, in order to achieve a sustainable business growth in the natural Pet Food market.  The Technical Services Veterinarian must serve as a scientific and technical advisor to operations personnel.  He or she is responsible for supporting and educating the sales force and our customers in the proper use and how to sell WellPet products. 

The optimal candidate will be one who is well versed in cat & dog health and nutrition, an appetite for commercial roles and has a passion for training and sharing this knowledge.  This position allows for a high degree of independence and is ideal for a candidate who strives in a small entrepreneurial company.

Responsibilities Primary Responsibilities:

• Work effectively with sales and marketing to develop regional customer and market strategies
• Call on key customers as assigned providing exceptional customer service; enhance scientific/professional image of WellPet
• Provide sound technical advice on routine inquiries. Follow through on customer inquiries and questions are critical.
• Work with appropriate industry KOL project value of WellPet products.
• Prepare and deliver technical presentations to internal and external audiences.
• Contribute to the development of marketing plans if indicated and review sales pieces and other support materials for technical accuracy.  Serve as an effective voice of Technical Services on Brand Teams as requested.
• Present technical seminars to account managers and strategic account managers as required.
• Establish and enhance working relationships with selected key industry personnel, associations
• Stay current in assigned areas of expertise; with Manager, formulate and implement a meaningful and rewarding individual development plan.    

Qualifications EDUCATION AND EXPERIENCE:

• Doctor of Veterinary Medicine degree or Veterinary technician with high nutritional knowledge
• 2-3 years post degree experience in clinical practice, academia, research or industry
• Small animal focus with passion for cats and dogs

KEY KNOWLEDGE AND SKILLS:

• Excellent interpersonal and communication skills
• Recognized expertise cat and dog nutrition
• Understanding of the animal nutrition regulatory frameworks is helpful
• Solid skills in using all standard office soft Word, Excel, PowerPoint
• English and Mandarin language skills

OTHER JOB SPECIFIC INFORMATION:

• Willingness to travel 25-50% of time in region.
• Ideally the role will be based in Sydney or Singapore, but we will also consider Melbourne based candidates.
• The role is a full time role, but we will also consider less than full time for the first 3-9months.

We have an immediate opening in the Carolina Georgia Area for an Account Manager to join our outside sales team to help us continue in our mission.   As an Account Manager, you will be responsible for:

• Managing an account base of pet specialty retailers in your assigned geographic area of South Carolina, North Carolina and Costal Georgia with 30% overnight travel
• The ideal candidate resides in either Charlotte or Raleigh areas
• Delivering results against set sales and placement quotas
• Reporting on sales activities
• Implementing promotional sales including national promotions and new products
• Conducting product seminars, attend trade shows, dog/cat shows and other events with occasional weekend work
• Living the WellPet values and culture and doing whatever it takes for the pets who depend on us

This position is ideally suited for an individual who has excellent verbal & written communication skills, a strong customer focus and is accountable for results, detail oriented & organized.  Other requirements include: 

• A strong sales background preferably from a solid sales structure company – grocery or pharmaceutical.
• BS degree or equivalent experience
• Being self directed, flexible and work independently
• Computer proficient in MS Word, Excel, PowerPoint and CMS tools