Food Safety and Quality Manager - Mishawaka, IN << Back to Careers


Job title:               Food Safety & Quality Assurance Manager

Department:           R&D

Reports to:             Director of QA

Last Updated:         February 14, 2019


Position Summary:

This position will lead Food Safety and Quality programs at our manufacturing facility in Mishawaka, Indiana. This includes leading the management and oversight of FSMA compliance, GFSI implementation and execution of site quality systems to ensure compliance with corporate Food Safety / Quality Assurance requirements and other related initiatives.


Position Description (Responsibilities) includes but not limited to:

  • Ensure that the business is advised and complies with FDA Food Safety Modernization Act requirements.
  • Lead the current quality assurance and food safety processes which tie into business site-specific and corporate objectives.  This includes FSMA compliance, Food Safety Plans (HACCP), regulatory audits, quality systems management, development of standard operating procedures (SOP's), incoming ingredient inspections, food safety audits, consumer concern investigations and calibration programs.
  • Develop and execute plans to achieve/maintain GFSI certification at the facility and to meet all corporate requirements related to quality and food safety programs.  This includes the development of Pre-requisite Programs to support regulatory and GFSI requirements;   including but not limited to Management Commitment, Document Control and Records, Specifications, pre and post sanitation monitoring programs, internal audit programs, Verification, Product Identification &Traceability and Recall, Incident Management and other Food Safety Fundamentals.
  • Oversee plant compliance, interactions and relationship with FDA, GFSI Certification Body and consultants.
  • Manage finished product evaluation system and provide leadership to drive improvements in key customer/consumer Quality attributes.
  • Support training of personnel and ensure maintenance of all training records on critical food safety and quality requirements.  Document and maintain training registry for all employees at the facility.
  • Oversee monitoring, verification, and validation activities to ensure that all products leaving the facility meet the facility Food Safety and Quality Plans.
  • Provide guidance and leadership in situations where deviations have occurred or a potential risk has been identified related to food safety and/or quality attributes by assuring root causes are addressed through a corrective and preventive action process. 
  • Manage and provide leadership in implementing an effective and efficient documented CAPA program.
  • Manage/ Oversee pest control program and microbiological testing to assure compliance with regulatory, GFSI and Corporate Food Safety & Quality standards.
  • Reassess Quality and Safety Food plan(s) throughout the change management process which is required whenever there is a change to program, process, procedure, ingredient, equipment, industry philosophy, technology, etc.
  • Develop data capture and analysis capabilities within the business and lead the development and implementation of statistical tools and systems to support continuous process and product improvement. 
  • Act as an active contributor on the Facility Management Team to meet all business objectives. 
  • Development of succession plans for assigned associates.
  • Support the development of corporate supplier quality management programs to help ensure the procurement of quality raw materials and packaging components used in the manufacturing of products.
  • Provide assistance to product and process improvement activities by supporting research and development manufacturing trials at the site.
  • Facilitate Food Defense programs.
  • Other responsibilities as deemed appropriate to the position.


Position Requirements:

  • Bachelor's degree in Food Safety, Microbiology, Chemistry, Food Science, Engineering or related field.
  • 5 - 10 years of food processing experience, with at least 3 years supervisory role in a manufacturing environment under USDA and/or FDA and HACCP.
  • 2+ years facilitating food safety/quality related training events.
  • Demonstrate leadership in the areas of food safety and plant regulatory affairs
  • HACCP Certification from a nationally / internationally recognized and accredited HACCP training firm
  • Must have strong organizational and leadership skills
  • Experience implementing and using statistical process control tools in a manufacturing environment
  • Able to work with cross functional departments within the organization
  • Good problem solving skills and corrective & preventive action/resolution skills
  • Strong computer skills with experience using Word, Excel, Access, Power Point. 
  • Ability to manage and develop personnel.
  • Must have practical experience of GFSI programs.



  • Reports to Director of Quality Assurance with a dotted line relationship to the General Manager
  • 3 direct reports – Quality Specialist, HACCP Coordinator and Lab Supervisor
  • 8 indirect reports – Quality Lab Techs
  • Works directly with plant staff, operators and mechanics in resolving issues

Top 5 Competencies:

  • Ability to Lead
  • Action Oriented
  • Collaboration
  • Planning
  • Technical Knowledge and Skills



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